Contact My Lightning Tracker Pro Customer Service

Why should I report an Issue with My Lightning Tracker Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of jRustonApps B.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app is working perfectly today.It's good but needs changes... Ideally, it could do with an option to stop strikes combining into a big yellow blob, I would also like to have the option to have visual sound wave circles as seen in other lightning trackers websites...The interface is simple and the app does what it claims to.

2. The second feature suggestion would be to include an "all clear" message after there have been no additional lightning strikes in your area within a user selectable time period.

3. I would also recommend adding the capability to use Google Maps to be able to get directions to where is Pacific lightning strike has occurred.When I hit Hotspot icon, the map zooms out too far to see the lightning strikes nearby.

4. Also, on-screen zoom buttons would save much pinching.Very useful tracking application for lightning strike data.

5. Thank you, dev!When I use the app and tap for a lighting distance from my home it always shows 24.7 miles away even when the lightning is on my street!! I live in the lightning capital of the U.S and do not receive the information I need.

6. Still though, this is a very nice app for its intended purpose, and has worked reliably for me so far.An option to unpack grouped bolts is necessary! The yellow beach balls provide no useful information other than 'there's a storm in that county.' Yea, no kidding.

7. It is especially useful with regard to alert capabilities, and had some usefulness with distance and intense pockets of lightning tracking.

8. It's actually the only weather app I have actually installed, the radar feature makes it very easy to anticipate near term weather which is about all I need 90% if the time.It's great to see where the strikes are happening.

9. As a weather photographer it's very helpful to have a jump on where to set up my gear for the best lightning captures.Very nice lightning notification app.

10. Many apps with lightning notifications don't have a distance setting.

11. I especially like the fact that you can choose the radius for lightning notifications.

1. Fix My Lightning Tracker Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Lightning Tracker Pro: Restarting the app will resolve most errors.
2. Update the My Lightning Tracker Pro App. Here is how:
   1. On Android goto PlayStore » Search for "My Lightning Tracker Pro" » Open My Lightning Tracker Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Lightning Tracker Pro » click "UPDATE".
3. Clear My Lightning Tracker Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from My Lightning Tracker Pro servers.
   1. On Android, goto Settings » Apps » Select "My Lightning Tracker Pro" » click Storage » click "Clear Cache".
4. Check My Lightning Tracker Pro app permissions. If any of these permissions required to use your device's features are disenabled, My Lightning Tracker Pro might not work.
5. Uninstall and reinstall My Lightning Tracker Pro. If nothing else has worked, completely uninstall My Lightning Tracker Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Lightning Tracker Pro not working

2. Fix My Lightning Tracker Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Lightning Tracker Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Lightning Tracker Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Lightning Tracker Pro may not be able to connect to the Internet when running in the background.