Contact KY FPV Customer Service

Why should I report an Issue with KY FPV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of cooingdv to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app controls the flight of a four-axis aircraft through wireless WIFI image transmission technology. 1. 2. 4.

1. I know how to go into the settings and set the Wi-Fi to the proper setting coming from the drone and all of that stuff but it still does not connect there are no instructions no really good videos on YouTube and the website from this developer has been removed.

2. Other phone didThis seems a good no-nonsense app; I have a cheap (£30) drone, it doesn't work from the screen controls but the remote unit, because the hardware isn't so integrated on the cheap drone.

3. The video part is perfect, saves still & video (to DCIM folder) - I haven't sent it far enough away to lose the video link, so far! There are instructions, on-screen, in pretty good English.

4. The only thing I'm having trouble with is not being able to view my videos.Samsung A12 cannot record video.

5. Funny thing, I took apart camera cause my video was upside down and corrected the view.

6. Also, App right side flight controls not responding! App crashes when taking photo and video records but will not save video file.

7. Seems to be in Chinese English....no tutorial mode.Can't retrieve video or pics from media files.

8. Given the price this has to be worth a try...The main reason why I bought this drone was to do aerial videos.

9. Then open the app and press start, after you press start the screen will change to the drone's camera.

10. They way I did it is you turn on the drone, then turn on your wifi on your phone and connect to the drone.

11. Even when you are trying to bring back the drone it doesn't respond to the commands that it is given by the controller.This Drone is No Toy.

1. Fix KY FPV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KY FPV: Restarting the app will resolve most errors.
2. Update the KY FPV App. Here is how:
   1. On Android goto PlayStore » Search for "KY FPV" » Open KY FPV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KY FPV » click "UPDATE".
3. Clear KY FPV app cache: Clearing cached data will force your app to retrieve the latest data directly from KY FPV servers.
   1. On Android, goto Settings » Apps » Select "KY FPV" » click Storage » click "Clear Cache".
4. Check KY FPV app permissions. If any of these permissions required to use your device's features are disenabled, KY FPV might not work.
5. Uninstall and reinstall KY FPV. If nothing else has worked, completely uninstall KY FPV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KY FPV not working

2. Fix KY FPV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KY FPV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KY FPV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KY FPV may not be able to connect to the Internet when running in the background.