Contact MEA Smart Life Customer Service

Why should I report an Issue with MEA Smart Life?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Metropolitan Electricity Authority to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. (3) Provide more statistics on electric usage, i.e. comparison period last year, total for the year, average for the year etc.The app is unbelievably slow.

2. Finally i have to go counter service for monthly payments.A good and helpful app, I would recommend to add a few features to make it even better: (1) Pay outstanding balance for multiple meters with just one transaction.

3. This is such an embarrassment reflecting your teamSuper slow and slowIf can pay the bills for my mama in Thailand when I am abroad with this app, y'all farangs can do it for your Thai girlfriends/wives too!! 5 baht fee to use a debit/credit card.

4. I got stuck at the loading screen for freaking 10 minutes (hopefully more) and it finally appeared that it can't connect to the server... At least check and fix.Can't do anything when open the app.

5. (2) Show consumption history for more than six month (ideally unlimited, since installation or last change of ownership).

6. Once the usage agreement pop up, there was no written message and I couldn't click the agree button.

7. Thanks for reading.This application is useful for monitoring and tracking your electrical bills.

8. Make sure you don't incur any foreign transaction fees if that's a thing wherever you may be.

9. However during the covid period It has not been working.

10. Paid bill with CC: - smooth transaction.

11. Only the app ws a tad bit slow, otherwise on the whole, very satisfied customer.

1. Fix MEA Smart Life Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MEA Smart Life: Restarting the app will resolve most errors.
2. Update the MEA Smart Life App. Here is how:
   1. On Android goto PlayStore » Search for "MEA Smart Life" » Open MEA Smart Life » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MEA Smart Life » click "UPDATE".
3. Clear MEA Smart Life app cache: Clearing cached data will force your app to retrieve the latest data directly from MEA Smart Life servers.
   1. On Android, goto Settings » Apps » Select "MEA Smart Life" » click Storage » click "Clear Cache".
4. Check MEA Smart Life app permissions. If any of these permissions required to use your device's features are disenabled, MEA Smart Life might not work.
5. Uninstall and reinstall MEA Smart Life. If nothing else has worked, completely uninstall MEA Smart Life then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MEA Smart Life not working

2. Fix MEA Smart Life Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MEA Smart Life be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MEA Smart Life not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MEA Smart Life may not be able to connect to the Internet when running in the background.