Published by Ediciones Servicios Educativos SA. de CV. on Aug 20, 2024

Report an issue with eschool.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with eschool?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ediciones Servicios Educativos SA. de CV. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About eschool

1. Con la app de eschool podrás reforzar tus conocimientos, hacer tus actividades, comunicarte con tus docentes y responder a tus exámenes.

2. Tus padres también tendrán acceso a información relevante para ayudarte en tu proceso de aprendizaje y estar informado de todas las actividades y eventos de tu institución.

eschool Customer Insights

Steps to Troubleshoot & Fix eschool Issues

1. Fix eschool Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart eschool: Restarting the app will resolve most errors.
  2. Update the eschool App. Here is how:
    1. On Android goto PlayStore » Search for "eschool" » Open eschool » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eschool » click "UPDATE".
  3. Clear eschool app cache: Clearing cached data will force your app to retrieve the latest data directly from eschool servers.
    1. On Android, goto Settings » Apps » Select "eschool" » click Storage » click "Clear Cache".
  4. Check eschool app permissions. If any of these permissions required to use your device's features are disenabled, eschool might not work.
  5. Uninstall and reinstall eschool. If nothing else has worked, completely uninstall eschool then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing eschool not working


2. Fix eschool Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make eschool be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to eschool not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, eschool may not be able to connect to the Internet when running in the background.

Reported Issues