Published by Maricopa County Community Colleges District

Report an issue with Maricopa MyInfo.
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Why should I report an Issue with Maricopa MyInfo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Maricopa County Community Colleges District to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Maricopa MyInfo Customer Insights

1. I found everything I needed for the colleges in one helpful app, especially when I needed my College Transcript.I left a voice mail Incarcerated ReEntry to let them know that I been released since 09/01/2015 and to take my College Computer Science Degree off hold.

2. Information and links on how to reach an actual (live) person is inconveniently (and suspiciously) difficult to find.App not working, just opens up a webpage of the app to "download" it and it takes me back to the app with a blank white screen.

3. The new 2014 Microsoft Windows hold my GED from Rio Salado College test results done in 2018 & 2019.

4. please fix and I will change my review back to 5 starIt is pretty decent as an app but one little thing that could be added is login information could be saved so I do not need to put it in every time.Fantastic and helpful.

5. Already cleared data, reinstalled, restarted to no avail.I'm unare why its so insanely different to add classes.

6. I already graduated 2010 Basic & Advanced Microsoft Windows in 2015 & 2015.

7. If you make a app, it should do everything.Simple, intuitive, and doesn't bog students down with unnecessary information.

8. The website is trash and the app shows only classes you currently have and you can't add classes using this app.

9. I am a student at EMCC and this is one of the first times I was impressed and not confused or irritated with a school app.

10. having to pull up the browser to go to an app that wasn't an app was kinda silly.

11. edit: app is not showing my information.

Steps to Troubleshoot & Fix Maricopa MyInfo Issues

1. Fix Maricopa MyInfo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Maricopa MyInfo: Restarting the app will resolve most errors.
  2. Update the Maricopa MyInfo App. Here is how:
    1. On Android goto PlayStore » Search for "Maricopa MyInfo" » Open Maricopa MyInfo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Maricopa MyInfo » click "UPDATE".
  3. Clear Maricopa MyInfo app cache: Clearing cached data will force your app to retrieve the latest data directly from Maricopa MyInfo servers.
    1. On Android, goto Settings » Apps » Select "Maricopa MyInfo" » click Storage » click "Clear Cache".
  4. Check Maricopa MyInfo app permissions. If any of these permissions required to use your device's features are disenabled, Maricopa MyInfo might not work.
  5. Uninstall and reinstall Maricopa MyInfo. If nothing else has worked, completely uninstall Maricopa MyInfo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Maricopa MyInfo not working


2. Fix Maricopa MyInfo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Maricopa MyInfo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Maricopa MyInfo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Maricopa MyInfo may not be able to connect to the Internet when running in the background.

Reported Issues