Published by Carl Zeiss

Report an issue with VR ONE Microscopy AR Showcase.
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Why should I report an Issue with VR ONE Microscopy AR Showcase?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Carl Zeiss to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

VR ONE Microscopy AR Showcase Customer Insights

Steps to Troubleshoot & Fix VR ONE Microscopy AR Showcase Issues

1. Fix VR ONE Microscopy AR Showcase Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VR ONE Microscopy AR Showcase: Restarting the app will resolve most errors.
  2. Update the VR ONE Microscopy AR Showcase App. Here is how:
    1. On Android goto PlayStore » Search for "VR ONE Microscopy AR Showcase" » Open VR ONE Microscopy AR Showcase » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VR ONE Microscopy AR Showcase » click "UPDATE".
  3. Clear VR ONE Microscopy AR Showcase app cache: Clearing cached data will force your app to retrieve the latest data directly from VR ONE Microscopy AR Showcase servers.
    1. On Android, goto Settings » Apps » Select "VR ONE Microscopy AR Showcase" » click Storage » click "Clear Cache".
  4. Check VR ONE Microscopy AR Showcase app permissions. If any of these permissions required to use your device's features are disenabled, VR ONE Microscopy AR Showcase might not work.
  5. Uninstall and reinstall VR ONE Microscopy AR Showcase. If nothing else has worked, completely uninstall VR ONE Microscopy AR Showcase then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VR ONE Microscopy AR Showcase not working


2. Fix VR ONE Microscopy AR Showcase Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VR ONE Microscopy AR Showcase be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VR ONE Microscopy AR Showcase not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VR ONE Microscopy AR Showcase may not be able to connect to the Internet when running in the background.

Reported Issues

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