Published by Radio ENERGY on Oct 20, 2023

Report an issue with ENERGY.DE.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with ENERGY.DE?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Radio ENERGY to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ENERGY.DE Customer Insights

1. Gr8 music all the timeThe best radio station :)will good apps , And everything .Nrj The best RadiosEverything & AnythingBest radio đŸ“»Extradance!??StĂ€ndige Unterbrechung fĂŒr Werbung in der App, obwohl die "normale" Radiowerbung auch lĂ€uft.App bleibt auf dem Ladebildschirm hĂ€ngen.

2. Find ich Ă€rgerlich đŸ˜„so lĂ€uft die app gut, aber wenn man die app startet hört man sich natĂŒrlich erstmal werbung an ist ja klar.

3. Jedoch bricht die app am anfang stÀndig ab (trotz wlan verbindung) und man muss sich wieder Werbung anhören.

4. Ich habe alle Bargeld- und "unnötigen Daten" entfernt, die immer noch auf demselben Bildschirm hÀngen.

5. Nach einer Weile gehts dann irgendwann.

6. Absolutely love this app.

Steps to Troubleshoot & Fix ENERGY.DE Issues

1. Fix ENERGY.DE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ENERGY.DE: Restarting the app will resolve most errors.
  2. Update the ENERGY.DE App. Here is how:
    1. On Android goto PlayStore » Search for "ENERGY.DE" » Open ENERGY.DE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ENERGY.DE » click "UPDATE".
  3. Clear ENERGY.DE app cache: Clearing cached data will force your app to retrieve the latest data directly from ENERGY.DE servers.
    1. On Android, goto Settings » Apps » Select "ENERGY.DE" » click Storage » click "Clear Cache".
  4. Check ENERGY.DE app permissions. If any of these permissions required to use your device's features are disenabled, ENERGY.DE might not work.
  5. Uninstall and reinstall ENERGY.DE. If nothing else has worked, completely uninstall ENERGY.DE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ENERGY.DE not working


2. Fix ENERGY.DE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ENERGY.DE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ENERGY.DE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ENERGY.DE may not be able to connect to the Internet when running in the background.

Reported Issues