Published by medisana GmbH

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Why should I report an Issue with VitaFood?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of medisana GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

VitaFood Customer Insights

Steps to Troubleshoot & Fix VitaFood Issues

1. Fix VitaFood Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VitaFood: Restarting the app will resolve most errors.
  2. Update the VitaFood App. Here is how:
    1. On Android goto PlayStore » Search for "VitaFood" » Open VitaFood » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VitaFood » click "UPDATE".
  3. Clear VitaFood app cache: Clearing cached data will force your app to retrieve the latest data directly from VitaFood servers.
    1. On Android, goto Settings » Apps » Select "VitaFood" » click Storage » click "Clear Cache".
  4. Check VitaFood app permissions. If any of these permissions required to use your device's features are disenabled, VitaFood might not work.
  5. Uninstall and reinstall VitaFood. If nothing else has worked, completely uninstall VitaFood then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VitaFood not working


2. Fix VitaFood Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VitaFood be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VitaFood not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VitaFood may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My name is Israel pinon my phone number is 9152469847 please cancel any subscription and I need a refund I never authorized any charge of 89.87

    — by Israel Pinon 2 years ago

  • I did not sign up for whatever this is, but at 89.99 you are making a killing. UNSUBSCRIBE ME PLEASE

    — by Dale R Hall 2 years ago

  • I don't want no subscription with you guys I don't know how I had one but you guys charge me for something I know nothing about and I need my refund back I'm very disappointed

    — by Debra Harris 2 years ago

  • There is an $89 transaction on my card I did not OK I need my money put back on my card I did not authorize any transaction from vita meal

    — by Rachael oaks 3 years ago

  • I was billed 89.87usd and I never signed up or even visited this site. Please refund my money ASAP

    — by Sherry R Hayman 3 years ago

  • I have never signed up for this and i was charged 70.00$ from my cash card and I would like my money back

    — by Rasheda Coleman 3 years ago

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