Published by klarmobil on Aug 26, 2024

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Why should I report an Issue with klarmobil.de - Die Service App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of klarmobil to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact klarmobil.de - Die Service App image 1 contact klarmobil.de - Die Service App image 2

About klarmobil.de - Die Service App

1. Für einen schnellen Check nutzen Sie einfach unser praktisches Widget mit Informationen zum Daten-, Telefonie- und SMS-Verbrauch.

2. Auch Ihre persönlichen Informationen sind auf einen Blick für Sie dargestellt.

3. Hier haben Sie als Privatkunde mit einem Laufzeitvertrag alle wichtigsten Informationen auf einen Blick.

4. Ihre aktuellen Kosten und verbleibenden Inklusiv-Einheiten wie Datenvolumen, Minuten oder SMS können Sie direkt auf der Startseite der App einsehen.

5. Für volle Kontrolle und vollen Überblick rund um Ihren Mobilfunkvertrag laden Sie jetzt gleich die neue App von klarmobil. de herunter.

6. Mit der App haben Sie alle Informationen zur Laufzeit und zum Vertrag übersichtlich dargestellt und immer dabei.

7. Kunden mit mehreren Verträgen können ganz einfach in der App zwischen den Verträgen hin und herwechseln.

8. Neben den aktuellen Kosten sind auch die Rechnungen aus den Vormonaten in der App als PDF hinterlegt.

9. Bei Fragen oder Anregungen steht Ihnen das klarmobil. de Team gerne zur Verfügung.

10. Um uns immer weiter zu verbessern, benötigen wir Ihr Feedback!

11. Keine Überraschungen mehr.

klarmobil.de Customer Insights

1. I tried to call them but couldn't reach Waste of time and money👎Extremely difficult to contact customer service, no English speaker support.

2. **I never received the simcard but they charged me for 3 months fee.(Was my last 1 star rating really deleted? wow! So here again:) I wrote about this app not showing bills and data stats anymore and how I dislike the practices of the company regarding how they treat long time customers like their money printers.

3. Real Monty Python's script.Very nice company and good customer service, although it's slow to get in touch with.

4. Don't wait to get connected with the customer support staff....rather choose the option in which they call you back.

5. Because people usually call when it's urgency and it's very frustrating...when it takes 20 min to connect to customer support.

6. Klarmobil need to improve in the area of customer support connectivity.

7. They hardly speak English so they told me it has not been sent and don't know when it will be? I decide to cancel the contract, believe me it's difficult to cancel, I have tried every ways I could to contact them.

8. If klarmobil has been declared properly I didn't have buy it.It's not working at all the app for almost 1month and cant access my account.I'm happy with Klarmobil.

9. I was a loyal customer and they started charging more money for the services I didn't subscribe.

10. to reply to the feedback you gave, I cant login and apparantly to contact service you have to login.

11. It's 2022 and my last bill was 20€ for 5GB(!) all net flat (usually it was 10€/month).I waited for a SIM card for over a month, never got it.

Steps to Troubleshoot & Fix klarmobil.de Issues

1. Fix klarmobil.de Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart klarmobil.de: Restarting the app will resolve most errors.
  2. Update the klarmobil.de App. Here is how:
    1. On Android goto PlayStore » Search for "klarmobil.de" » Open klarmobil.de - Die Service App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for klarmobil.de » click "UPDATE".
  3. Clear klarmobil.de - Die Service App app cache: Clearing cached data will force your app to retrieve the latest data directly from klarmobil.de servers.
    1. On Android, goto Settings » Apps » Select "klarmobil.de - Die Service App" » click Storage » click "Clear Cache".
  4. Check klarmobil.de app permissions. If any of these permissions required to use your device's features are disenabled, klarmobil.de might not work.
  5. Uninstall and reinstall klarmobil.de. If nothing else has worked, completely uninstall klarmobil.de then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing klarmobil.de not working


2. Fix klarmobil.de Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make klarmobil.de be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to klarmobil.de not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, klarmobil.de may not be able to connect to the Internet when running in the background.

Reported Issues