Contact Deutschtrainer A1 Customer Service

Why should I report an Issue with Deutschtrainer A1?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Goethe-Institut e.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Lastly, the position of the answers to the questions should be changed each time so users need to think about the answerI can enter perfectly written and correct answers (checked via dictionary and also by native german speakers) and for some reason the app reads these as incorrect.

2. Just fix this annoying Bug and the application will get 5 stars easily.Some aspects (particularly arranging words in sentence ) do not work on experia z5 (and probably on other smaller screens) as some words are inaccessible because the scroll provision locks.

3. The ones requiring me to order a sentence can't be completed correctly because of this.Great choice of words (words that you actually need), interactive and innovative approach of teaching.

4. This app is not ready for prime time! I don't think I'm wrong for expecting better out of the organization that is recognized as the gold standard in certifying the ability to speak German.Good. Will give 5 if you fix the bug.

5. A few fixes and worth 5 stars.This app is for those people who already understand some German and want to improve it and is not, I feel, for a novice.

6. Maybe use this app to practice but only because it is free.The idea is great, the Tasks are awesome but nothing works properly, half of the screen is out of the frame and there's no option to turn the screen and see the cutted parts.

7. Such a feature would be great for those people who unlike me has a native German speaker at hand to practise with.

8. It's also not so gut that you don't have 'Next' button instead of 'done' the keyboard when you need to input text in boxes.The content and the exercises are great but... the app is poorly designed.

9. Hope to get a version for new commers a guide in English too to support learning.Big issue with any segments requiring me to scroll down the page.

10. Shame really as it looked promising.It's not useful for beginners who just want to start learning it's completely in German.

11. When there is a long text to fill the gaps, there is no scrollbar, so one cannot scroll to read the complete phrase.

1. Fix Deutschtrainer A1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Deutschtrainer A1: Restarting the app will resolve most errors.
2. Update the Deutschtrainer A1 App. Here is how:
   1. On Android goto PlayStore » Search for "Deutschtrainer A1" » Open Deutschtrainer A1 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deutschtrainer A1 » click "UPDATE".
3. Clear Deutschtrainer A1 app cache: Clearing cached data will force your app to retrieve the latest data directly from Deutschtrainer A1 servers.
   1. On Android, goto Settings » Apps » Select "Deutschtrainer A1" » click Storage » click "Clear Cache".
4. Check Deutschtrainer A1 app permissions. If any of these permissions required to use your device's features are disenabled, Deutschtrainer A1 might not work.
5. Uninstall and reinstall Deutschtrainer A1. If nothing else has worked, completely uninstall Deutschtrainer A1 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Deutschtrainer A1 not working

2. Fix Deutschtrainer A1 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Deutschtrainer A1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Deutschtrainer A1 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Deutschtrainer A1 may not be able to connect to the Internet when running in the background.