Contact Deutschlandfunk Customer Service

Why should I report an Issue with Deutschlandfunk?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Deutschlandradio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Same Effekt if I change the phone, the issue is in the App.The radio-playback-feature is now very-good Alas; the 'podcast-feature' of this app is still as useless as in its about three previous iterations since 2018! How many people are developing this app? It seems just one person in part-time?!? {Points deducted; note .} vvv Beta-version, March'24: The stream-connec- tion of this app crashes frequently.

2. I am using Galaxy devices with compatible Android versions.. help!Excellent functionality, works 100% of the timeGreat app, 90% well balanced and impartial high quality programme on "relevant" topics covered ("Alles von Relevanz" only occasionally to be worth a discussion).

3. I make my own decisions about what media I want to listen to first after restarting my phone, thanks.Connection for each Podcast interrupts after 5...6 min with message Internet connection failure, this observers in JPN, SGP, Indonesia, however either wifi oder 4G connection is stabile.

4. Hence, this app cannot receive any bette4r rating then for it renders this app obviously useless.In the last few months, after pausing the feed ive been unable to get the radio app to play live, unless i change program (z.b DLF to Nova), then close and reopen the app.

5. no crash, no error message, it just stops.Best app for politics and news in German languageI like the App and the content but jeeeeez its eating through battery like crazy.

6. The developers instantly pointed out that such a functionality actually is included and that it allows to skip back even up to 2 hours.Playback stops for no reason every couple of minutes.

7. And would be helpful to get more transparency how long content will be available.The auto start into the notification area on every reboot is super annoying.

8. Until last year it used to work fine, but now it wont function properly as a Live Player.

9. I initially missed the functionality of skipping back up to 30 minutes in the livestream (as the WDR5 app provides it).

10. I always need to make sure to close it properly because even when you're not streaming content it uses a lot of battery in the background.

11. This morning though, it wouldnt update at all, and whatever i did it was stuck on 'Tag fur Tag' from the previous morning.

1. Fix Deutschlandfunk Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Deutschlandfunk: Restarting the app will resolve most errors.
2. Update the Deutschlandfunk App. Here is how:
   1. On Android goto PlayStore » Search for "Deutschlandfunk" » Open Deutschlandfunk » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deutschlandfunk » click "UPDATE".
3. Clear Deutschlandfunk app cache: Clearing cached data will force your app to retrieve the latest data directly from Deutschlandfunk servers.
   1. On Android, goto Settings » Apps » Select "Deutschlandfunk" » click Storage » click "Clear Cache".
4. Check Deutschlandfunk app permissions. If any of these permissions required to use your device's features are disenabled, Deutschlandfunk might not work.
5. Uninstall and reinstall Deutschlandfunk. If nothing else has worked, completely uninstall Deutschlandfunk then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Deutschlandfunk not working

2. Fix Deutschlandfunk Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Deutschlandfunk be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Deutschlandfunk not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Deutschlandfunk may not be able to connect to the Internet when running in the background.