Published by IR MediaAd GmbH on Dec 16, 2024

Report an issue with BB RADIO.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with BB RADIO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IR MediaAd GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact BB RADIO image 1 contact BB RADIO image 2

About BB RADIO

1. In addition to the LIVE program in our Livestream you can also listen to us according to your own taste of music by simply clicking through our channels - German Hits, 80s, 90s, Soft, Rock, Christmas Hits, Party Hits, Party & Dance, Berlin Club, Brand New, Summer, Superstars, German Relax, Oldies, Kids Hits, Schlager...

2. Even more hits in the greatest variety - for your smartphone!

3. Listen to your favourite station in the BB RADIO app.

4. BB RADIO The radio app for Brandenburg and Berlin!

5. Download the BB RADIO app now and experience even more variety on your smartphone!

BB RADIO Customer Insights

1. i use to listen it from Tirana, Albania because i loved it when i lived ib Berlin and so on i have 2 yrs i am addicted to your Radio.

Steps to Troubleshoot & Fix BB RADIO Issues

1. Fix BB RADIO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BB RADIO: Restarting the app will resolve most errors.
  2. Update the BB RADIO App. Here is how:
    1. On Android goto PlayStore » Search for "BB RADIO" » Open BB RADIO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BB RADIO » click "UPDATE".
  3. Clear BB RADIO app cache: Clearing cached data will force your app to retrieve the latest data directly from BB RADIO servers.
    1. On Android, goto Settings » Apps » Select "BB RADIO" » click Storage » click "Clear Cache".
  4. Check BB RADIO app permissions. If any of these permissions required to use your device's features are disenabled, BB RADIO might not work.
  5. Uninstall and reinstall BB RADIO. If nothing else has worked, completely uninstall BB RADIO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BB RADIO not working


2. Fix BB RADIO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BB RADIO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BB RADIO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BB RADIO may not be able to connect to the Internet when running in the background.

Reported Issues