Published by Seznam.cz, a.s. on Oct 3, 2024

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Why should I report an Issue with Seznam.cz?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Seznam.cz, a.s. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Seznam.cz Customer Insights

1. Clicking on mail icon on the left doesn't work sometimes.Terrible app, keeps crashing all the time, doesn't notify of emails.Quite good.

2. What a joke, threat to my security as I cannot active double authorization.Serious issues with loading, when you're scrolling around the news feed it freezes and loads inconsistently.Very bad performance even on latest phone.

3. Galaxy S10 with Android 11 Edit: Performed Phone restart, app reinstall and it seems OK.Doesn't accept foreign numbers - absolutely useless if I can't verify through my British phone number.

4. Except for being forced to 2FA from this app.Mail inbox doesn't work properly, it's logging me out so when I click Inbox it logs me again.

5. With unstable connection, it is extremely slow, laggy, and crashes all the time.

6. I'm so frustrated! Two factor verification also doesn't work.

7. What's wrong with TOTP or WebAuth? I regret ever signing up for seznam email.Not working.

8. Perfect.The app is slow and crashes all the time.

9. When I open inbox open in half so I can't read e-mails, so I need to close and reopen again.

10. I cannot see why I should not be using any proper browser instead.

11. Not able to perform 2-factor auth, because this app wont even start.

Steps to Troubleshoot & Fix Seznam.cz Issues

1. Fix Seznam.cz Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Seznam.cz: Restarting the app will resolve most errors.
  2. Update the Seznam.cz App. Here is how:
    1. On Android goto PlayStore » Search for "Seznam.cz" » Open Seznam.cz » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Seznam.cz » click "UPDATE".
  3. Clear Seznam.cz app cache: Clearing cached data will force your app to retrieve the latest data directly from Seznam.cz servers.
    1. On Android, goto Settings » Apps » Select "Seznam.cz" » click Storage » click "Clear Cache".
  4. Check Seznam.cz app permissions. If any of these permissions required to use your device's features are disenabled, Seznam.cz might not work.
  5. Uninstall and reinstall Seznam.cz. If nothing else has worked, completely uninstall Seznam.cz then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Seznam.cz not working


2. Fix Seznam.cz Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Seznam.cz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Seznam.cz not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Seznam.cz may not be able to connect to the Internet when running in the background.

Reported Issues