Published by Seznam.cz, a.s. on Oct 3, 2024

contact Seznam.cz Chat with our AI-based Seznam.cz Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Seznam.cz?



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Why chat with our AI Seznam.cz Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Seznam.cz.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Clicking on mail icon on the left doesn't work sometimes.Terrible app, keeps crashing all the time, doesn't notify of emails.Quite good.

2. What a joke, threat to my security as I cannot active double authorization.Serious issues with loading, when you're scrolling around the news feed it freezes and loads inconsistently.Very bad performance even on latest phone.

3. Galaxy S10 with Android 11 Edit: Performed Phone restart, app reinstall and it seems OK.Doesn't accept foreign numbers - absolutely useless if I can't verify through my British phone number.

4. Except for being forced to 2FA from this app.Mail inbox doesn't work properly, it's logging me out so when I click Inbox it logs me again.

5. With unstable connection, it is extremely slow, laggy, and crashes all the time.

6. I'm so frustrated! Two factor verification also doesn't work.

7. What's wrong with TOTP or WebAuth? I regret ever signing up for seznam email.Not working.

8. Perfect.The app is slow and crashes all the time.

9. When I open inbox open in half so I can't read e-mails, so I need to close and reopen again.

10. I cannot see why I should not be using any proper browser instead.

11. Not able to perform 2-factor auth, because this app wont even start.

Steps to Troubleshoot & Fix Seznam.cz Issues

1. Fix Seznam.cz Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Seznam.cz: Restarting the app will resolve most errors.
  2. Update the Seznam.cz App. Here is how:
    1. On Android goto PlayStore » Search for "Seznam.cz" » Open Seznam.cz » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Seznam.cz » click "UPDATE".
  3. Clear Seznam.cz app cache: Clearing cached data will force your app to retrieve the latest data directly from Seznam.cz servers.
    1. On Android, goto Settings » Apps » Select "Seznam.cz" » click Storage » click "Clear Cache".
  4. Check Seznam.cz app permissions. If any of these permissions required to use your device's features are disenabled, Seznam.cz might not work.
  5. Uninstall and reinstall Seznam.cz. If nothing else has worked, completely uninstall Seznam.cz then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Seznam.cz not working


2. Fix Seznam.cz Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Seznam.cz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Seznam.cz not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Seznam.cz may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!