Published by Zubersoft on Apr 20, 2024

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Why should I report an Issue with MobileSheets Trial?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zubersoft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Customer Insights

1. So for now I'll use other options for live shows.I think this is a brilliant Whilst it isn't always intuitive, there are plenty of "how to" videos to be found on YouTube I can crop to fit, add backing tracks and make notations easily - granted not as quickly as with a pencil and paper score, but it is doable I love it! What would make this truly amazing is if the pages could turn automatically in time with the backing track, but that's probably just me being lazy! 🤣Excellent music reader.

2. You can sort by custom field in the song list, but not by custom field in any other view such as setlist..Previously had a problem where the music would not fill the screen.

3. Keep up the good work!!!I'm considering switching from setlist helper for better library management, but it looks like there is not easy way to quickly import a song from ultimate guitar or something similar.

4. Is that right? For any new song, I have to use some other app first? I guess that would be a big win for setlist helper that I'm taking too much for granted... Next problem i thought I had solved.... Not being able to sort by tempo.

5. But if it does what I want it to I'll purchase the pro version and then update to likely more stars here.This is the best app for storing and using sheet music digitally.

6. Another plus is that it is always being updated with new options that just make it better and better.Update: Found ability to test all functions! The menu was hidden and not easy to find.

7. I love this app - it is easy to make play lists and to segregate the music for the different groups I play in.

8. I like having the metronome on the screen while I'm practicing and how easy it is to markup music.

9. It is easy to make custom page sequences simply by editing the song and reordering the page numbers.

10. I also love the Auto Crop that makes the score fill as much of the screen as possible.

11. I have tried at least three other score reading apps and this one is by far the most I intuitive and easiest to use.

Steps to Troubleshoot & Fix Issues

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart : Restarting the app will resolve most errors.
  2. Update the App. Here is how:
    1. On Android goto PlayStore » Search for "" » Open MobileSheets Trial » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
  3. Clear MobileSheets Trial app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
    1. On Android, goto Settings » Apps » Select "MobileSheets Trial" » click Storage » click "Clear Cache".
  4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
  5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing not working


2. Fix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.

Reported Issues

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