Published by Zalo Group

contact Zalo OA Admin Chat with our AI-based Zalo OA Admin Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Zalo OA Admin?



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Why chat with our AI Zalo OA Admin Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Zalo OA Admin.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Bad UX, no messages recieved even when there's notification poping up.

2. And it doesn't have English language feature.Can't open.

3. I've to re-open the app to read the new messages.

4. Too annoying for a messaging app.Not installing in INDIA.

Steps to Troubleshoot & Fix Zalo OA Admin Issues

1. Fix Zalo OA Admin Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zalo OA Admin: Restarting the app will resolve most errors.
  2. Update the Zalo OA Admin App. Here is how:
    1. On Android goto PlayStore » Search for "Zalo OA Admin" » Open Zalo OA Admin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zalo OA Admin » click "UPDATE".
  3. Clear Zalo OA Admin app cache: Clearing cached data will force your app to retrieve the latest data directly from Zalo OA Admin servers.
    1. On Android, goto Settings » Apps » Select "Zalo OA Admin" » click Storage » click "Clear Cache".
  4. Check Zalo OA Admin app permissions. If any of these permissions required to use your device's features are disenabled, Zalo OA Admin might not work.
  5. Uninstall and reinstall Zalo OA Admin. If nothing else has worked, completely uninstall Zalo OA Admin then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zalo OA Admin not working


2. Fix Zalo OA Admin Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zalo OA Admin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zalo OA Admin not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zalo OA Admin may not be able to connect to the Internet when running in the background.

Reported Issues

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