Contact Vesta Sous Vide Customer Service

Why should I report an Issue with Vesta Sous Vide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Precision Appliance Technology Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For example will the cooker call me when the cooking is ready or why does it want the permission to make phone calls?! Will it take photos and video of the finished meal or why does it want to have access to my camera and microphone?! Without allowing access to files and photos it won't connect to the wifi at all.

2. If they can fix this issue I'm sure I would enjoy this app and product a lot more.I've wanted to use the app but it only searches for 2.4 g wifi which I don't have.

3. Uninstalled.Sous Vide works but app will not find any network to connect to.

4. I don't quite understand why this app wants to have access to everything on my phone.

5. I have both 5g and 2.4 and I get nothing but a blank when it searches for SSID.

1. Fix Vesta Sous Vide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vesta Sous Vide: Restarting the app will resolve most errors.
2. Update the Vesta Sous Vide App. Here is how:
   1. On Android goto PlayStore » Search for "Vesta Sous Vide" » Open Vesta Sous Vide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vesta Sous Vide » click "UPDATE".
3. Clear Vesta Sous Vide app cache: Clearing cached data will force your app to retrieve the latest data directly from Vesta Sous Vide servers.
   1. On Android, goto Settings » Apps » Select "Vesta Sous Vide" » click Storage » click "Clear Cache".
4. Check Vesta Sous Vide app permissions. If any of these permissions required to use your device's features are disenabled, Vesta Sous Vide might not work.
5. Uninstall and reinstall Vesta Sous Vide. If nothing else has worked, completely uninstall Vesta Sous Vide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vesta Sous Vide not working

2. Fix Vesta Sous Vide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vesta Sous Vide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vesta Sous Vide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vesta Sous Vide may not be able to connect to the Internet when running in the background.