Published by Yoshinoya America, Inc. on Jun 3, 2024

Report an issue with Yoshinoya Rewards App.
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Why should I report an Issue with Yoshinoya Rewards App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yoshinoya America, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Yoshinoya Rewards App

1. Tap "Get" (for Apple App Store description) to receive exclusive coupons, offers and more! - Earn rewards for every dollar you spend and redeem your points for everything from drinks and appetizers to bowls and desserts. - Why wait for delicious food?

2. Order Delivery through the app and we'll bring the food to you. - Enjoy app-exclusive offers and deals that are good for your stomach (and your wallet). - Save your favorite orders, so you can reorder with just one-click. - Hungry for a bowl?

3. You're one button away from a delicious Signature Gyūdon Beef Bowl®, mouth-watering Teriyaki Chicken Bowl or any one of our over 20+ delicious bowl options.

4. Order on the app and pick-up at your favorite location. - Order whatever you want, wherever you want it.

5. Find your nearest Yoshinoya location.

Yoshinoya Rewards App Customer Insights

1. It says: "Your device basic integrity test check failed, signs of system integrity compromise, such as rooting." This doesn't happen with my other food apps and I don't believe I've allowed my phone to be "rooted." Please fix this! Until then, I'll have to pause my Yoshinoya visits.

2. However, for those of us that like to customize our dishes, the app is worthless! Want extra teriyaki sauce, no sesame seeds, no onions... tough luck!This app was great before they updated it n switched up the rewards system! Now you're not even earning half as many points.

3. Now..As soon as you open the app a window pop up says Verification..... Your basic integrity test check failed... I am not the only one who has this issue.Works terribly! Very buggy.

4. Great deals, and in my opinion all food applications should come up with some sort of similar promotion of how Yoshinoya placed.App will not allow you to add vegetables to original gyudon bowl, or even purchase it as a side.

5. Downloaded the app and got rewarded a free bowl! Besides the great offer the app definitely comes in handy whenever you're in the mood for some Japanese cuisine and you can accumulate points.

6. You are not allowed to edit your delivery location without deleting the entire entry and starting over.Did not get any points when the cashier scanned my QR code.

7. It works well when I use the app to pick up or I go inside to order, everything is fine and I get what I ordered and paid for, it's when you order delivery something is almost always missing.

8. The app is fine and works well but be aware if you order for delivery most likely something will be screwed up.

9. Be aware.With the latest May 2023 update, every time I open the app, it shows a "verification" pop up.

10. The previous rewards system was way better!App is great.

11. But overall, if the coupons were a bit more lenient, it would be a solid app.I've done 5 orders through the app, 4 we're delivery, 1 was pick up in-store.

Steps to Troubleshoot & Fix Yoshinoya Rewards App Issues

1. Fix Yoshinoya Rewards App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yoshinoya Rewards App: Restarting the app will resolve most errors.
  2. Update the Yoshinoya Rewards App App. Here is how:
    1. On Android goto PlayStore » Search for "Yoshinoya Rewards App" » Open Yoshinoya Rewards App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yoshinoya Rewards App » click "UPDATE".
  3. Clear Yoshinoya Rewards App app cache: Clearing cached data will force your app to retrieve the latest data directly from Yoshinoya Rewards App servers.
    1. On Android, goto Settings » Apps » Select "Yoshinoya Rewards App" » click Storage » click "Clear Cache".
  4. Check Yoshinoya Rewards App app permissions. If any of these permissions required to use your device's features are disenabled, Yoshinoya Rewards App might not work.
  5. Uninstall and reinstall Yoshinoya Rewards App. If nothing else has worked, completely uninstall Yoshinoya Rewards App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yoshinoya Rewards App not working


2. Fix Yoshinoya Rewards App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yoshinoya Rewards App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yoshinoya Rewards App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yoshinoya Rewards App may not be able to connect to the Internet when running in the background.

Reported Issues