Contact English Customer Service

Why should I report an Issue with English for Beginners from VOA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of YOBIMI GROUP to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Well done 👍Download function don't work at all, when I press on download button pop-up notification came of downloading but when I tried to open that lesson when offline it doesn't open and ask for internet connection to access the video and other features.This is a very good App especially for those who want too enhanced their English skillsIt is a really fantastic app to enhance your listening and speaking ability.It is an useful and fruitful App but it contains a lot of Ads and the videos take a long time to downloadI can not use this app.

2. Excellent!It is really useful and easy to learn.

3. I appreciate you alot.Excellent app, easy to use.

4. Videos are not play and says because of connection.

5. Try sth about to problemSorry but this application isn't perfect because many things miss with it.

6. The apps make's me believe for speaking Englis and fix my skill.

7. Something like ELEMENTARY,upper ELEMATARY,.Thank you.

8. App has so much good for learn but can't learn.

9. So I don't recomend you to download this application.the app is the best.

10. I like it .it's complete set of teaching like to have more of the teaching sets .

11. Thank's Ann Mateo.

1. Fix English Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart English: Restarting the app will resolve most errors.
2. Update the English App. Here is how:
   1. On Android goto PlayStore » Search for "English" » Open English for Beginners from VOA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for English » click "UPDATE".
3. Clear English for Beginners from VOA app cache: Clearing cached data will force your app to retrieve the latest data directly from English servers.
   1. On Android, goto Settings » Apps » Select "English for Beginners from VOA" » click Storage » click "Clear Cache".
4. Check English app permissions. If any of these permissions required to use your device's features are disenabled, English might not work.
5. Uninstall and reinstall English. If nothing else has worked, completely uninstall English then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing English not working

2. Fix English Server issues & Internet Connection

1. Check network connection: An unstable Internet will make English be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to English not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, English may not be able to connect to the Internet when running in the background.