Contact Gutenberg Customer Service

Why should I report an Issue with Gutenberg: Classic Books?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of YOBIMI GROUP to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you're looking for an app that will give you a wide range of audio books to choose from, then this is a great app to choose.Useful and quite comprehensive, used it on and off since 2012, normally prefer real books but like to have several on the go at once, Gutenberg + tablet is very convenient when travelling; one can even choose and download new ones if you run out of things to read! Just slips in the pocket when 4-5 books won't, great!I've only begun using it and will update soon, but some easy possible improvements: -Add an option to view by list, because much of the entries don't display thumbnails or are generic either way.

2. (If you search for a title, you can get a list of others by same author.it's a great source to read, there's no doubt in that, thank you! I recommend everyone to use this app to read clasic books.

3. Just not me.I personally prefer the older version which felt more straightforward and actually showed the number of out of the total pages read and didn't automatically skip to the next chapter by the time of reaching the last page of each one which prevents me from reading the last sentences.

4. I would like to read some books just online without having to download them.

5. This used to be a convenient way to download books from Project Gutenburg, far easier than trying to navigate the project website on mobile.

6. Perhaps there was something I did not see but whilst you could download books it was difficult to track that book down again to continue.

7. -In "My Library" add another section listing only the downloaded books, listing only the ones we "got".

8. Also some of the classic books' audiobooks are available for free.

9. Overall, if it ain't broken, don't fix it.Simple enough user interface, I use the highlight feature to keep my place and it's a little fidgety though, hopefully real bookmarks are added soon.

10. Many classic books lack cover.

11. I would like my library to be classified as "read" and "reading".

1. Fix Gutenberg Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gutenberg: Restarting the app will resolve most errors.
2. Update the Gutenberg App. Here is how:
   1. On Android goto PlayStore » Search for "Gutenberg" » Open Gutenberg: Classic Books » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gutenberg » click "UPDATE".
3. Clear Gutenberg: Classic Books app cache: Clearing cached data will force your app to retrieve the latest data directly from Gutenberg servers.
   1. On Android, goto Settings » Apps » Select "Gutenberg: Classic Books" » click Storage » click "Clear Cache".
4. Check Gutenberg app permissions. If any of these permissions required to use your device's features are disenabled, Gutenberg might not work.
5. Uninstall and reinstall Gutenberg. If nothing else has worked, completely uninstall Gutenberg then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gutenberg not working

2. Fix Gutenberg Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gutenberg be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gutenberg not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gutenberg may not be able to connect to the Internet when running in the background.