Contact Haylou Fit Customer Service

Why should I report an Issue with Haylou Fit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 东莞市猎声电子有限公司 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. here are some suggestions to make this experience even better for everybody: fix the 2 icon problem fix the weather problem (it doesn't update) in the next firmware update: let us know the name of the song that's being played! make the watch not vibrate when the phone's display is on add an option in dial setting where we can customize the texts' place and size as well as the image and text color thank youMaybe you should make a feature to not get the notifications if the screen is on.

2. Software update of either the phone or the app didn't help.I like the new customisable watch faces, I'd like to make my own, but I don't see how, is this possible? Referencing other reviews, yes the app needs polishing, indeed developing further, but the hardware it's for isn't a premium product and the software reflects that, but it's very functional.

3. Suggestion : (1)on user watch face option allow to change display position.(2)allow to add extra tools on one of the main sliding options.Interferes badly with wifi, via bluetooth.

4. Conclusion: it has a good point of start but, you easily get lost.The watch itself have a good internet review, but the apps its sucks.

5. Notifications needs update especially with Facebook messenger, even by just opening a chat bubble, it will send out notification to the watch.

6. It's a good watch but the app needs some serious work.App not working after updates.

7. Weather doesn't update on the watch, you need to update it manually from the app.

8. Too much to say, not enough space...I've been using this watch for about 8 months now and it's been a good experience.

9. My weather updates fine.App is quite good, it lacks about UI experience, specially when it comes to the sports side, personally I'll prefer to have more userfreindly general view.

10. Bluetooth range too short, just by going next room will disconnect the watch.

11. For a stable wifi connectivity, either the app should be connected to the fit watch, or the bluetooth should be off.

1. Fix Haylou Fit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Haylou Fit: Restarting the app will resolve most errors.
2. Update the Haylou Fit App. Here is how:
   1. On Android goto PlayStore » Search for "Haylou Fit" » Open Haylou Fit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Haylou Fit » click "UPDATE".
3. Clear Haylou Fit app cache: Clearing cached data will force your app to retrieve the latest data directly from Haylou Fit servers.
   1. On Android, goto Settings » Apps » Select "Haylou Fit" » click Storage » click "Clear Cache".
4. Check Haylou Fit app permissions. If any of these permissions required to use your device's features are disenabled, Haylou Fit might not work.
5. Uninstall and reinstall Haylou Fit. If nothing else has worked, completely uninstall Haylou Fit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Haylou Fit not working

2. Fix Haylou Fit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Haylou Fit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Haylou Fit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Haylou Fit may not be able to connect to the Internet when running in the background.