Published by Zoomerang on Mar 11, 2024

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Why should I report an Issue with Zoomerang - Ai Video Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zoomerang to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Zoomerang Customer Insights

1. Great app other than all the ads and having to follow people to use a sound!! I highly recommend this app!!I think that zoomerang is a very cool way to create videos kinda like tik too AKA musical.

2. Can you help me? (And no it is not the Internet) Great app though! Very impressed with your work, keep it up! 👍This app is super!! I like the fact that you get to make a video with a tutorial.

3. The deform video edit needs to be paid for and your simply using Dall-e ai or similar!It's a great app overall.

4. I am waiting for an hour already Very well deserved 1 starSo the app shows it can edit video but when submitting a video and it gives result, it only is editing a screenshot of the video and not the entire video.

5. Thankfully I contacted Google and they refunded my purchases of your subscription immediately and I reported your app for false advertising! Shame on you!! Don't reply with your templated response that you can do this and that for free.

6. 2 Thumbs ⬇️I love this app!!! It has a very healthy community and has great effects (editing utensils, gifs, music, etc).

7. In a way this app is like cor beginners or just editors in general that just want to have inspiration.Every time when I restart my tablet it asks to buy subscription that I already have and every damn time I have to Uninstalle ans install again.

8. That's really all I have to say but for a first experience I really like it again I haven't used it much but I'm sure that I will start using it for new songs and transitions and stuff like that's so yeah that's all I gotta say it's a really good app though!!I love this app! I've had it for almost 2 years now.

9. But to force people to pay to find out you can't do anything like the ads you see, is just very bad.I only got the 3 day trial edition to see if it's worth the 29.99 per year rate & I will NOT, after extensive review, be purchasing.

10. I really want to continue using this app, so if you could change it to free again, that would be awesome! But overall the app is great! I've had no problems with performance or anything like that.

11. Not many ads which is amazing!Ok, the only reason I gave this a four is because sometimes it glitches and deletes my video but only SOMETIMES.

Steps to Troubleshoot & Fix Zoomerang Issues

1. Fix Zoomerang Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zoomerang: Restarting the app will resolve most errors.
  2. Update the Zoomerang App. Here is how:
    1. On Android goto PlayStore » Search for "Zoomerang" » Open Zoomerang - Ai Video Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zoomerang » click "UPDATE".
  3. Clear Zoomerang - Ai Video Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Zoomerang servers.
    1. On Android, goto Settings » Apps » Select "Zoomerang - Ai Video Maker" » click Storage » click "Clear Cache".
  4. Check Zoomerang app permissions. If any of these permissions required to use your device's features are disenabled, Zoomerang might not work.
  5. Uninstall and reinstall Zoomerang. If nothing else has worked, completely uninstall Zoomerang then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zoomerang not working


2. Fix Zoomerang Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zoomerang be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zoomerang not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zoomerang may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My credit card has got debited with the annual subscription amount but I don't have access to rhe subscriber page. The app shows that I haven't subscribed yet. How do you resolve the issue?

    — by Sudhir Padiyar 2 years ago