Published by Woolworths Group on Jun 18, 2024

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Why should I report an Issue with Everyday Mobile (Woolworths)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Woolworths Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Everyday Customer Insights

1. That was over 3 weeks ago and I'm still waiting, so I'm starting to think it's all BS At this stage, most of the good features of Woolies Mobile service have disappeared, so I'm jumping ship when my bill next rolls over.Service was good, but watch out, Woolworths will pull the best parts of the service and make it worse.

2. Reply to devs: yeah mate, just remove that annoying arrow, don't need a customer to tell you small things like this.Signed up to a discounted 6 month prepaid plan in Nov 22.

3. App has stopped functioning all together.Bad design decisions, someone decided that adding an animated arrow that draws attention to pull scroll down would be a good idea.

4. Always had good reception, have a near new handset with dual sim, the other sim has no issues with text even though its also a Telstra re-seller.

5. WOW pull your socks up, you wont get any more of my money next month.The app used to work fine, but recently has just been crashing straight away.

6. Had no issues for the first month or so then began having regular problems with sending text.

7. So refer a friend is useless.I've been promised that someone from Woolies will be in touch because they 'take my feedback seriously'.

8. At this point Woolworths Mobile is highly NOT recommended!Not so much a review for the app, but for the coverage you get on this plan.

9. Try to reset password, get an email, follow link, enter new password and error says "the link you followed was invalid".

10. I do like the plans, I think it's a great deal and have no issues with the coverage.

11. Been in contact with the help center which don't really seem interested in addressing the problem.

Steps to Troubleshoot & Fix Everyday Issues

1. Fix Everyday Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Everyday: Restarting the app will resolve most errors.
  2. Update the Everyday App. Here is how:
    1. On Android goto PlayStore » Search for "Everyday" » Open Everyday Mobile (Woolworths) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Everyday » click "UPDATE".
  3. Clear Everyday Mobile (Woolworths) app cache: Clearing cached data will force your app to retrieve the latest data directly from Everyday servers.
    1. On Android, goto Settings » Apps » Select "Everyday Mobile (Woolworths)" » click Storage » click "Clear Cache".
  4. Check Everyday app permissions. If any of these permissions required to use your device's features are disenabled, Everyday might not work.
  5. Uninstall and reinstall Everyday. If nothing else has worked, completely uninstall Everyday then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Everyday not working


2. Fix Everyday Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Everyday be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Everyday not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Everyday may not be able to connect to the Internet when running in the background.

Reported Issues