Published by Wlingua on Nov 5, 2024

Report an issue with Wlingua.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Wlingua - Learn English?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wlingua to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Wlingua - Learn English image 1 contact Wlingua - Learn English image 2

Wlingua Customer Insights

1. It's a complete app and it's worth it.It's a powerful tool to learn english, it manages a sofisticate method to practice your skills and to display yourselfRECOMMENDED! The best app to learn English.

2. I speak British English and I want to learn American English there but if I don't speak ,french, Portuguese or so ever then the app is telling me I'm not there to learn English.

3. I've used many apps and platforms and I can say this is the best, and with the prices on the market! it took me about 7 months to be good enough to get a job speaking just English.

4. it's good experience.Good exercises to learn the present and the past i love itI've not started but it anoys me because if u do not speak any of the languages there, then u can't proceed.

5. I saw the apps review look like good and installed but sadly they options about languange we speak country limited (I'm not from any options country they have it).

6. No body should criticize Duolingo because it does betterUhm i'd prefer that every word was english when i was learning english too.

7. Please, could you maybe say to me what can be the trouble in my device? Can you please help? Thank you very much.I'm like so much this app, 'cause I can learning English in my home.

8. Love the app and appreciate the developers of thos amazing app.Your server doesn't work, please fix this.

9. Practice listening and speaking with everyday words and phrases.

10. With addition to having stories to train vocabulary.

11. Is make me can't using these appsit's amazing app.

Steps to Troubleshoot & Fix Wlingua Issues

1. Fix Wlingua Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wlingua: Restarting the app will resolve most errors.
  2. Update the Wlingua App. Here is how:
    1. On Android goto PlayStore » Search for "Wlingua" » Open Wlingua - Learn English » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wlingua » click "UPDATE".
  3. Clear Wlingua - Learn English app cache: Clearing cached data will force your app to retrieve the latest data directly from Wlingua servers.
    1. On Android, goto Settings » Apps » Select "Wlingua - Learn English" » click Storage » click "Clear Cache".
  4. Check Wlingua app permissions. If any of these permissions required to use your device's features are disenabled, Wlingua might not work.
  5. Uninstall and reinstall Wlingua. If nothing else has worked, completely uninstall Wlingua then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wlingua not working


2. Fix Wlingua Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wlingua be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wlingua not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wlingua may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I can't cancel my subscription on google app. I cant affird to pay for the subscription and I need it canceled. Please can you cancel it

    — by Sebastian 1 year ago

  • I need to cancel my subscription for financial reasons

    — by Sebastian 1 year ago

  • I need to cancel my subscription for financial reasons

    — by Sebastian 1 year ago

  • Hello!
    I'm using your language learning application Wlingua.
    On Okt 8 I paid to activate my user Premium account, however, I still haven't got any Premium account features.
    I have checked my balance in the bank, and the money for this Premium account payment (for 3 months) is already taken.
    Please activate my account for premium users ASAP!
    I tried to report problem already in related app, but after sending it - didn't got any messages, that you really have received it

    — by Ineta 2 years ago

  • J'ai perdu toute la progression alors que je n'ai pas changé de compte.
    Remettez-moi à mon niveau. Il m'est impossible de continuer.

    — by Boutamine 3 years ago

  • J'ai perdu toute ma progression alors que je n'ai pas du tout changé de compte.
    Veuillez restaurer mon niveau.

    — by Boutamine 3 years ago

  • I wrote you some messages, I'm really disappointed with wlingua.
    I lost all my progress and I can't continue learning. I didn't change my account.
    I wasted a lot of time, I'm sorry but wlingua is not serious !

    — by Boutamine 3 years ago

  • Wilingua is not serious
    I have bien contacting you for several days.
    Please help me, I lost all my progress, I didn't change my account.

    — by Boutamine 3 years ago

  • Hello team,
    Premium account not activated/ Payment by Mastercard

    Could you please activate my premium account?
    Please find below my purshase receipt.
    Thank you in advance.
    Apple Facture

    IDENTIFIANT APPLE
    ma0478@redacted FACTURÉ À
    MasterCard .... 6967
    Anis Mtimet
    5 RUE DES NEREIDES
    78180 MONTIGNY LE BRETONNEUX
    FRA
    DATE DE LA FACTURE
    15 déc. 2020 N° DE SÉQUENCE
    1-4583778300
    N° DE COMMANDE
    MQ90LSBL8M N° DE DOCUMENT
    145394629529
    App Store
    1 an d'accès Premium
    Achat intégré
    iPhone de Anis
    Signaler un problème
    69,99 €
    TVA à 20 % comprise
    Sous-total 58,32 €

    TVA facturée à 20 % 11,67 €
    TOTAL 69,99 €
    Best regards,
    Anis MTIMET

    — by MTIMET 4 years ago