1. We love that we’re your favorite!
2. You’re our favorite, too, and that’s why we’ve got some extra sweet rewards for you. • Join our program and begin earning rewards today. • Find an 85°C that’s closest to your location. • View your member account balance and your rewards. • Pay with your app and add stored value to your account at any time. • Get notifications announcing new menu items, special campaigns, and more!
1. For everyone trying to enter your birthday: click on the year! It'll give you a scrolling menu where you can select your birth year! User interface can probably be improved by making that more clear (add a little down arrow button next to year).I was unable to register as I didn't receive a verification code as others have experienced.
2. On top of that, it will not let me exit out of the verification page, so the entire app is USELESS.Like many others' experience, I was unable to receive the verification code to finish creating my account despite multiple tries and reinstalling the app.
3. Otherwise the overall design is good and easy.Was unable to exit the verification section and the code was not sent to me.
4. Rewards and status program has confusing expiration.Cannot complete the verification process like many others.
5. Also needed is a log in option in the menu.Love racking up points and getting free treats! I wish there was a way to enter receipts after purchase though.
6. Customer service is quick to respond but could careless about the customer.Mostly good, but redeeming multiple coupons is a long-winded and tedious process.
7. If possible, please try to fix this issue as others are also complaining about it.So frustrating... First I can't download the app because my phone didn't support the app, then I can't even verify my number to create a membership.
8. They even offered to apply points from previous purchases!! Definitely reach out to them by email if you are experiencing issues.
9. The troubleshooting tips on the website are a little ridiculous including changing permissions for the app, texting them and calling your cell carrier to allow a certain type of messages.
10. I leave my review and neutral since browsing without an account was good, but trying to make an account looks to be impossible.
11. Why do the points even expire so quickly? Redeeming rewards is confusing.