Published by Windscribe on Oct 23, 2024

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What users are saying

1. Takes time in the Android version to connect once I have established a connection to my ISP but still works.

2. Even though the app is running in the background, I still have to open it up to make the VPN connection happen.Update: the new version works very well and stays connected.

3. (I didn't see the review response despite a notification for it) I haven't bothered to contact their support over this but I figured it's a common issue across using VPNs.

4. The Android app frequently disconnects and there is a notification that it is waiting for a usable internet connection even when there is one and I have to repeatedly reconnect manually.

5. I've reached out to the devs but it's still an issue.I go to china a lot and the first 2 years this provider didn't work in China or had issues.

6. The desktop app works very well but the Android app lacks some functionality and has some connection problems.

7. My rating will go back up once this issue is fixed.A bit buggy but still an awesome app due to it's many settings to secure your connection.

8. I used to use the free versions and loved it so much that I eventually subscribed the incredibly affordable premium version where you create your own plan for only $2 a month.

9. Luckily, this, along with the UI refresh make this the best looking and most reliable Android VPN.I've used over a dozen different VPNs over the years.

10. Windscribe VPN has the locations I need, along with speed and stability that's good enough to make it my daily driver.

11. Sometimes the connection speed is inexplicably slow, which causes problems.

Steps to Troubleshoot & Fix Windscribe VPN Issues

1. Fix Windscribe VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Windscribe VPN: Restarting the app will resolve most errors.
  2. Update the Windscribe VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Windscribe VPN" » Open Windscribe VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Windscribe VPN » click "UPDATE".
  3. Clear Windscribe VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Windscribe VPN servers.
    1. On Android, goto Settings » Apps » Select "Windscribe VPN" » click Storage » click "Clear Cache".
  4. Check Windscribe VPN app permissions. If any of these permissions required to use your device's features are disenabled, Windscribe VPN might not work.
  5. Uninstall and reinstall Windscribe VPN. If nothing else has worked, completely uninstall Windscribe VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Windscribe VPN not working


2. Fix Windscribe VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Windscribe VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Windscribe VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Windscribe VPN may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by irshokbah

Thanks for Deletion of my account

— 3 years ago by anaaa1

deled

— 3 years ago by FunnyTerminatorFixer

i want delete my acc