Published by Southern Telecom

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About Polaroid Wi-Fi Speaker

1. The WiFi Speaker app streams music from online radio or cloud sources to selected compatible speakers in the collection.

2. There is no need to pair your phone--just open the app, connect to the WiFi Speaker, and play!

3. Use one speaker or connect several in range for stellar multi-room sound.

Polaroid Wi-Fi Speaker Customer Insights

1. I wish I could give it a negative rating to warn people from wasting their precious time on an app that says one thing yet does NOTHING 🤧🤧🤧💩💩💩🤬🤬🤬🤬🤬☠️☠️☠️☠️I have tried for the last 3 hours to get my android connected to the wifi for this speaker via the app and I have had no success.

2. It does Alexa as well but I don't believe it attaches to your Amazon account.WORST APP EVER CREATED--- I tried this with 2 different phones and it still will not connect to WiFi.

3. The speaker is definitely connected as it keeps telling me it is, but I have no way of logging into my Amazon because the app keeps saying that it cant connect even though its connected.This is a terrible app.

4. Keep getting error that the speaker cannot connect to tge network.it keeps saying "fail" when i try to connect it to wifi.

5. Tried 10 times and two different phones.Spend hours trying to set up Alexa feature with no success.

6. This app works well with Polaroid Wi-Fi speaker which I purchased at Dollar General for $30 end of 2018.

7. The instructions were terrible at directing you to the app for this speaker.

8. How can you put out an app that says it's for Wi-Fi and it doesn't work with Wi-Fi?!?!?! Absolutely ridiculous.

9. It is a complete waste of time trying to get this app to function properly.

10. I wasted 2hrs of my life that I will never get back and still not connected.

11. Sorry I have to give it any stars at all.So I can play, my music anytime in my apartment.

Steps to Troubleshoot & Fix Polaroid Wi-Fi Speaker Issues

1. Fix Polaroid Wi-Fi Speaker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Polaroid Wi-Fi Speaker: Restarting the app will resolve most errors.
  2. Update the Polaroid Wi-Fi Speaker App. Here is how:
    1. On Android goto PlayStore » Search for "Polaroid Wi-Fi Speaker" » Open Polaroid Wi-Fi Speaker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Polaroid Wi-Fi Speaker » click "UPDATE".
  3. Clear Polaroid Wi-Fi Speaker app cache: Clearing cached data will force your app to retrieve the latest data directly from Polaroid Wi-Fi Speaker servers.
    1. On Android, goto Settings » Apps » Select "Polaroid Wi-Fi Speaker" » click Storage » click "Clear Cache".
  4. Check Polaroid Wi-Fi Speaker app permissions. If any of these permissions required to use your device's features are disenabled, Polaroid Wi-Fi Speaker might not work.
  5. Uninstall and reinstall Polaroid Wi-Fi Speaker. If nothing else has worked, completely uninstall Polaroid Wi-Fi Speaker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Polaroid Wi-Fi Speaker not working


2. Fix Polaroid Wi-Fi Speaker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Polaroid Wi-Fi Speaker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Polaroid Wi-Fi Speaker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Polaroid Wi-Fi Speaker may not be able to connect to the Internet when running in the background.

Reported Issues