Contact Whitepages Customer Service

Why should I report an Issue with Whitepages - Find People?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Whitepages to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've been subscribed with premium again for the last several months, but the app AND the website haven't worked for me the entire time.

2. I dont know what happened, but for me, this app has always worked fantastic! I was a very satisfied customer off & on for years (I canceled my premium subscription several times but always signed up again after a short time).

3. Monthly subscription somehow didn't work right for me and I was billed annually instead, but an email to the company got the money refunded.

4. The app only found 1 number! If it doesn't find it the first time you can try to search business numbers, but it's another search from your 20.

5. When I go to check my account, it shows me different people's accounts, including their credit card information! Obviously a very unsafe and unsecured customer database.

6. I pay for the premium service monthly and am locked out of the system.One star... one more than I want to rate.

7. Again, it used to be great and I was 100% satisfied but the last several months I have been HIGHLY DISSATISFIED! 😤App does what you expect.

8. Thanks! My only suggestion is that the monthly billing is separated from annual billing to prevent that from being an issue for other users.Extremely disappointed.

9. Now it's just a waste.The amount of search does not update monthly.

10. Even though I have a premium subscription, it errors out on searches and makes them unavailable.

11. For the past few months it prefills USA in for the location and is a struggle to get it changed to a city and state for a search.

1. Fix Whitepages Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Whitepages: Restarting the app will resolve most errors.
2. Update the Whitepages App. Here is how:
   1. On Android goto PlayStore » Search for "Whitepages" » Open Whitepages - Find People » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Whitepages » click "UPDATE".
3. Clear Whitepages - Find People app cache: Clearing cached data will force your app to retrieve the latest data directly from Whitepages servers.
   1. On Android, goto Settings » Apps » Select "Whitepages - Find People" » click Storage » click "Clear Cache".
4. Check Whitepages app permissions. If any of these permissions required to use your device's features are disenabled, Whitepages might not work.
5. Uninstall and reinstall Whitepages. If nothing else has worked, completely uninstall Whitepages then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Whitepages not working

2. Fix Whitepages Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Whitepages be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Whitepages not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Whitepages may not be able to connect to the Internet when running in the background.