Contact Nightshift Stargazing Customer Service

Why should I report an Issue with Nightshift Stargazing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Waddensky Astronomy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Overall great for knowing the notable events in the sky on any given night.It's very good I like the ,moon phase thing, when it's good to observe, and the cloud map don't forget the telescope thing so you can see what telescope is the best for your viewing.

2. In one click, Nightshift gives me the info I need regarding cloud cover and the phase of the moon(rise/set time an percent illuminated.very very useful if you're planning for a camping weekend, but keep an eye on it from day to day.

3. I use Nightshift mainly for quick access to transit times of notable objects on a given night, and other great info on the daily highlights tab.

4. Then, stepping back, I am sent to the main page and not simply to the where I was in the visible objects list! Now, I must start all over again, at the beginning of the list sorted by transit time! This, to me, is poor design!I use a variety of astronomy apps.

5. Great layout, good info, I love the ability to find deep sky objects, and see when they are the most visible.

6. I had a few bugs when first using (trouble getting it to change dates) but nothing since.A very reliable and trustworthy app!!! Provides a super easy way to determine how the conditions are for observing the night sky for any location.

7. The cloud cover and weather monitoring are very good resources.Great app.

8. It shows you the best observation times which is a big win!Provides good daily information about whether or not starting will be a good activity that night and at what times it would be good to go out.

9. And that is widgets so you can see the moon phase and when is it good to observe with out touching the app just look at the widget.

10. Nightshift also gives you the best time to view the planets and deep sky objects from any local.

11. A tab over it shows you the current conditions including the sun and moon altitude along with cloud cover which is very helpful.

1. Fix Nightshift Stargazing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Nightshift Stargazing: Restarting the app will resolve most errors.
2. Update the Nightshift Stargazing App. Here is how:
   1. On Android goto PlayStore » Search for "Nightshift Stargazing" » Open Nightshift Stargazing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nightshift Stargazing » click "UPDATE".
3. Clear Nightshift Stargazing app cache: Clearing cached data will force your app to retrieve the latest data directly from Nightshift Stargazing servers.
   1. On Android, goto Settings » Apps » Select "Nightshift Stargazing" » click Storage » click "Clear Cache".
4. Check Nightshift Stargazing app permissions. If any of these permissions required to use your device's features are disenabled, Nightshift Stargazing might not work.
5. Uninstall and reinstall Nightshift Stargazing. If nothing else has worked, completely uninstall Nightshift Stargazing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Nightshift Stargazing not working

2. Fix Nightshift Stargazing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Nightshift Stargazing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Nightshift Stargazing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Nightshift Stargazing may not be able to connect to the Internet when running in the background.