Contact Oximeter-H Customer Service

Why should I report an Issue with Oximeter-H?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hband to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Take it slow, this app doesn't seem to work fast.. especially when saving the data.Nice app! For your next version would you please consider: - a button to record measurements manually - a possibility for text format export (comma separated values?) - a monthy and yearly view to easier read changes over time - a graph (with selectable start and end dates), for the same reasonNot the best application.

2. A very useful feature - and a main purpose for having a Bluetooth oximeter - would be to make sure that it can record overnight.Had issues so I read reviews to find info others have found helpful.

3. There is no save-button and taking the meter off your finger doesn't result in it saving or asking to save data either.Would be better if you were able to save more than 2 minutes worth of data.

4. Can you let me know what is the maximum of time it can store?Awful impossible to get sensible reading, wildly inaccurate, should be ashamed to sell the Oximeter that uses this App.

5. This will cause the minimum values to be zero when the finger isn't in the oximeter.

6. When you take the oximeter off your finger, the app senses it and will ask to save the data in its calendar for that person.

7. I can have the finger in before starting the app but recording values in the calendar requires to take the finger out.

8. Apps are supposed to make life easier, this one doesn't.I have apnea and tried to use this oximeter app to check my oxygen level overnight.

9. The minimum values become zero and the average values become falsified.

10. If you got issues to recognize your bluetooth device, activate location on application, push longer on physical button.

11. No possibility to store history even the function is indicated with calendar.

1. Fix Oximeter-H Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Oximeter-H: Restarting the app will resolve most errors.
2. Update the Oximeter-H App. Here is how:
   1. On Android goto PlayStore » Search for "Oximeter-H" » Open Oximeter-H » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oximeter-H » click "UPDATE".
3. Clear Oximeter-H app cache: Clearing cached data will force your app to retrieve the latest data directly from Oximeter-H servers.
   1. On Android, goto Settings » Apps » Select "Oximeter-H" » click Storage » click "Clear Cache".
4. Check Oximeter-H app permissions. If any of these permissions required to use your device's features are disenabled, Oximeter-H might not work.
5. Uninstall and reinstall Oximeter-H. If nothing else has worked, completely uninstall Oximeter-H then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Oximeter-H not working

2. Fix Oximeter-H Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Oximeter-H be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Oximeter-H not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Oximeter-H may not be able to connect to the Internet when running in the background.