Contact Vivamax Customer Service

Hi I’m subscribed to viva max but I can’t watch any adult content only the old movies pls reply.

I just signed up but it’s still asking for subscription

I already subscribe to it for 49 pesos and I can't still watch the movie may I know what is the inclusion of the 49 pesos. Will they allow me to watch?

not using anymore

Please remove my query re your Service which was published as a comment. This is a violatiion of my privacy.

I had a paid subscription for Vivamax via GCash worth p149 but I can't watch Vivamax movies. I can send screenshot of my purchase as evidence.

How to subscribe to Viva Prime if I already have a Vivamax account? Procedure is unclear.

Hi, i subscribe for 1month but the app is not working. Its always loading. Im so disappointed because my money got waste

I am subsctibed to Vivamax but unable to access Viva Prime shows. What should I do?

Please I want to change my e mail dd because I forgot the password

I have already subscribe vivamax valid until April 13..but I think am I cancel because I'm no longer open movies except those free movies.. with this concern can you help me to activate again my vivamax subscription...thank you

Hi gud morning . Can I change my e mail add on viva max? Because the e mailed that I used now was I forgot my password

Hi i'm in the US now why i can't watch vivamax series anymore?All of a sudden it's only limited And my app don't show the upcomins series trailers.

I wanted to watch May December January but would not open. Am already subscribed to Vivamax but said I needed to subscribe to Vivamax Prime but no such app in the AppStore.

I would like to unsubscribe my account with vivamax as I can no longer open my email I also forgot my password

My name is eiane. Here is my complaint again about a problem I encountered with your app Vivamax.
i subscribe in viva prime twice but not currentky work, my payment is successfully credited why isnt work my subscription?! are you scanmers? heres my gpa GPA.3387-9014-9370-17549.
thank you for response.

i subscribe in vivamax twice but not currentky work, my payment is successfully credited why isnt work my subscription?! are you scanmers? heres my gpa GPA.3387-9014-9370-17549

Already paid subscription but doesnt allow me to watch movise

I already pay the payment but not working

nagsubscribe ako pero nag log in ako sa vivamax nanghihingi ulit ng bayad kinuha lang pera ko pero hindi makapanuod

Bayad na ako pero hinde ako makapanuod

Already subscribe in vivamax plan 149 but i cant access the movies/ play any videos

I subscribed at vivamax yesterday and its not working here at new zealand.there is any way how can iwatch movies here from vivamax thanks

I subscribed at vivamax yesterday and its not working here at new zealand.there is any way how can iwatch movies here from vivamax thanks

Hi,
Even after paying full amount I am not getting enough contents on my chromecast.

Can see contents on my laptop but not on chromecast like I can see HIGHSCHOOL ON SEX on my laptop but not on chromecast.

It is painful for a customer to get different contents.

Thanks

I dont know what happen to my account i subscribe last March 10, 2023 around 8:56PM, Then when i try to log my account its not found, Here is the reference number (259598477) of gcash payment last march 10, 2023, Hoping you can help me with this matter,Tnx!

I can't watch any more 18+ videos..May I know what's the reason

I change my cellphone and log in to my account however my 149 subscription was gone

i want to refund my viva prime subscription because i had a mistake purchasing it id like to keep my last purchase

My subscription will expire on april 5, 2023 but when i try to open my vivamax it says i have to subscribe, i pay ₱149 how come i have to subscribe again? Pls help me

I just want to complain why I can't access vivamax movies especially sexy movies like example virgin forest ,every time I open it will refresh the apps ,

To whom it may concern,

Hi , I just was to ask why received " content not it package " message when I am trying to watch movie , while I am currently subscribed till March 25, hope you will fix this problem

Thanks,
Ramon Ponce

I already started the vivamax subscription since end of last year. I really enjoyed watching the show having accessed all the movies. But yesterday I was surprised when I open my vivamax acct, I couldn't have the access as soon as I type the password on 18+ films, instead I exited the application. Everytime I go back and do again still I went out the application.Is there any changes in the subscription process that I didn't know? I did not recieved any info if there is. Now I wanted to watch the 18+ movies but no access as I still continued my subscription payment. I just want to know why? Please update me if ever there are changes that I have missed. Thank you and hope for the immediate response on this.
Yours truly,
Christopher Walter Igoy

Hello

Good Day

Bakit wala na yung mga mature content sa watch list ko? Meron naman nung first month ng subscription ko.. bigla nalang nawala sa watch list yung mga mature content...

Salamat

Stop subscription. I cannot use it anymore

Hi I subscribed at vivamax and paid 149.00 Pesos for 1 month but whwn I login and try to watch, it says No subscription.

how much isbthe subscription in dollars a month

some movie in my vivamax account was remove

Adult contents can not be viewed,only showing the basics

im subscribe but why some movies says an error "no subscription"

Hi, I’m currently in Hong Kong. I have subscribed and update my payment already but unfortunately i cannot download the app. In case I would like to ask for refund if it’s not available in the country

im fully payment in vivamax now why not open the movie

Please cancel my subscription. There is no option in the subscription setting to cancel it. Thank you

Im currently subscribed to Vivamax until April12. But when i login to my account, im getting this message:
Complete your Subscription
Unlimited access to all Vivamax content is just one step away
Kindly check and advise pls.

Vivamax not in my apps store location now is malaysia

The app charged me a subscription today even there was a voucher code I used that valid for 3 months. Why you are charging me even there is a current subscription on my account. I want to get a refund for the amount charged to me.

Please fix my vivamaxx account I already pay but I cannot watch

Y is it I cannot watch in viva Maxx and stated there that everytime I watch complete subscription...but I did already I pay 149 pesos and I saw it in my account tha I pay already please take this action and answer immidiately

I have successfully paid for the 1-month subscription to Viva Prime, but I still can't watch any movies in the app. The movie Maid in Malacanang can't be played. It say No subscription Please help me to fix this issue.

My ubox keeps blinking only red light and refuses to add online

please cancel my subscription as this is also autodeducted from my gcash account. please make it effective immediately. thanks.

Subscription Cancellation Request

Good day.



I have successfully paid for the 1-month subscription to Viva Prime, but I still can't watch any movies in the app. Please help me to fix this issue.


Thank you.

Hi,

I just want to ask if the maid in malacanang can be watch here in vivamax?

Im having a problem trying to access or edit my subcription via app store or google play i dont want my account to auto renew is thier a way you can manually update my account? thanks

Im having a problem trying to access my subcription via app store or google play

Nagkalatas po sa gcash ko yung 149 pero hindi po ako makanood may error daw po

I have subscribed Vivamax through google play but I can't access it on my device. I have proof of payment. Please assist us. Thank you.

I would like to request for a refund. I have just subscribed today unfortunately I live here in uae and I didn’t realize that vivamax is not available in my region. Please refund my money. Thank you for your help. Awaiting for your swift response.

Need to cancel my subscription. I paid through my credit card. I already contacted them. Please cancel my subscription.

My accoubt shiwing no subcription

please cancel my subcription today january 25,2023 , i just subcribbe today january 25, but can able to access , I pay $33.26 CAN dollars..thanks you very much

Hello may i request for credit memo for my cancellation of subscription. And for the new payment term

my number used in subscribing vivamax, how do i cancel it

My wife was deducted for a second 3 mos subscription thru her paypal which we never asked . Her name is Cynthia Maestrocampo , and the paypal transaction happened Dec 28, 2022 with ID 9NP21564NC386113H payable to Vivamax Inc. . We can accept the deduction if only we can have access to vivamax movies but unfortunately not. we were not given a code. Pls. help us fix this issue. many thanks and hoping to hearing from you soon. you may call me thru my messenger account or thru my viber acct.

can u explain what happened to my subscription why i cant play any videos i registered 30days

I paid yesterday for me to be able to watch videos but until now I couldn’t view any videos.
Please address my concern with regards to this.
Thank you

I've been charged twice for the service i subscribe.

My vivamax subscription should only for a month and then you charged my Paymaya account today. I already cancelled my subscription and I want my money back!

Good evening. Kindly cancel my subscription on vivamax since I can't cancel it on my appstore. Hoping for a fast response. Thank you so much!

why I cannot see the video on tv when I connect I already hear a voice only while I'm watching when I connecting

Can you please help me to cancel my subscreiption on viva max?

I want to get refund for my subscription because it is not me who purchased it

I try to find customer service button but failed. I just want to ask does all the movies in vivamax hve subtitle?
I am on the verge of subscribing but this question has been bothering me and i could not find the solution.

I subscribe vivamax through the website but I can’t download the app on apps store, I’m an apple user. It’s a waste of money coz I can’t watch my subscription. Please take action asap. Thanks

I can't download vivamax in my iphone. Replied at the apple
Store is not available in the Philippines. What will i do!? Thanks

Nag subscribe last week for 1 month subscription then after 1 week of using it hindi k n sya magamit ulit thanks

Please update may vivamax account hndi KO po ma bukasan nag bayad palang po ako 149 ngaun.. salamat

I would like to cancel my subscription! can't download the app here in the states.

I have already an account the problem is i have only data,i have no wifi .please help me to enter .

Greetings,

Can you help me with my account. All movies are not playing and just keeps on loading. There is no problem with internet connection.

I used my email as my account name:

christian_torres061007@redacted

Please resolve this issue.

Just now I reload my subscription why it takes time to open the app

To whom it may concern:

I paid for one month subscription and it will be ended on November 15, 2022. I cancelled my automatic subscription as
I wanted to watch Vivamax only for one month. Unfortunately, I am unable to watch Vivamax movies already. Supposed to
be you have to cancel my subscription on November 15, 2022.

You need to activate my subscription immediately and cancel it after the said date. Hoping to hearing from you soon.

Regards,

Manuel L Tirador

I purchased a monthly subscription Php. 149, paid thru Gcash and my subscription was gone after a week. Please help.

Ayaw gumana ng viva max nasa saudi ako now 499 yong subscription dito pero sabi available lng daw sa pinas!!!!. Bat ganon di namn ganto nong una

I subscribe vivamax 1 year in the Philippines,may I know how would I watch movies in vivamax while in other countries ?

the gmail im using was been compromised i cant unsubscribe my account

I don’t want to renew. I just want a refund. hopefully permission first before renewing. because not everyone wants to renew. hopefully fast action on such problems.

Please cancel my subcription. Theres no option in app store and google.

Please cancel my subcription. Theres no option in app store and google.

Please delete my account. I have been trying to delete it but there’s no option in iphone settings as well as in my google subcriptions.

Kinaltasan po ako ng dalawang beses ng vivamax...

Hello, I am a subscriber, and I can run the application on the phone from Kuwait, but using Android TV it shows me a message that it is ' vivamax not available in your country "
How can I solve this problem

could you please delete my subscription from my email ( roxannebalboa3@redacted ) because I have another account And I can't use it anymore
Please...

I already paid for my subscription but when i am starting to watch a movie it says to subscribe but i already did and paid. When you think my subscription Will finish processing?

I already paid for my subscription but when i am starting to watch a movie it says to subscribe but i already did and paid. When you think my subscription Will finish processing?

Kindly cancel my subscription. I am not using Vivamax anymore. Thank you so much

Bakit Hindi na ako makapag register sa 149

I cant log in...i only view black screen whenever i logging in

Please cancel my vivamax subscription