Published by SETSYSTEME

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Why should I report an Issue with SETIPTV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SETSYSTEME to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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SETIPTV Customer Insights

1. I will change my rating once your problems are fixed.I'm using this app for many time and I install it for me and my friends, but now (3 days ago) the app stop working in Android when I install the app, when I finish the installation and open the app I can see the welcome screen and then turn the screen to gray and get freeze, I can see the Mac address when it start but when I go to the website to charge the Playlist it says that the Mac address is not correct or the app is not installed, I tried contacting the developer email and they don't answrOne year working anymore on Philips SmartTV, you pay for a lifetime license and it stopped working because developers decide not supporting anymore my device.

2. Also what kind of app does not have a logout or refresh button? You guys need to add that option so it can be used to refresh and reload the app when there are issues.

3. What kind of movie app dont include filters and sub on off option?I downloaded this app .

4. Given that this app is not free, You guys need to update your application and keep it up to date with new TV technologies.

5. Stupid.No movie genre filters, cant turn off subs on tv.

6. Some movies dont work, cant access movie trailers.

7. When it works the sports matches are like 4 minutes behind.They also cannot spell easy words like they spell 'really' like 'realy'.

8. SCAMMMI paid £10 for a month prescription and all I got was a test trial even though it said expiry 30/1/22.

9. I have this installed on my Samsung QLED TV and it freezes and crashes all the time.

10. Please think twice before payment.I've installed the app but the live tv is not playing.

11. And stop working 2 days after.

Steps to Troubleshoot & Fix SETIPTV Issues

1. Fix SETIPTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SETIPTV: Restarting the app will resolve most errors.
  2. Update the SETIPTV App. Here is how:
    1. On Android goto PlayStore » Search for "SETIPTV" » Open SETIPTV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SETIPTV » click "UPDATE".
  3. Clear SETIPTV app cache: Clearing cached data will force your app to retrieve the latest data directly from SETIPTV servers.
    1. On Android, goto Settings » Apps » Select "SETIPTV" » click Storage » click "Clear Cache".
  4. Check SETIPTV app permissions. If any of these permissions required to use your device's features are disenabled, SETIPTV might not work.
  5. Uninstall and reinstall SETIPTV. If nothing else has worked, completely uninstall SETIPTV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SETIPTV not working


2. Fix SETIPTV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SETIPTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SETIPTV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SETIPTV may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Mac address is not working.

    — by ibrahim montia 1 year ago

  • Mac address is not working.

    — by ibrahim montia 1 year ago

  • Hello since you updated the new version of SETIPTV on Samsung , the app says that it can’t read the M3U file why? I’m using the same file from last year and everything was fine since the update , my MAC is e7135a30571c let me know if you can fix the issue please, thanks.

    — by Andrea Carbone 2 years ago

  • Use el pago y no me deja entrar.
    Me sale para activar de nuevo y ya lo pague

    — by Emmanuel Zabala castro 2 years ago

  • Min SETIPTV kontaktar inte min tv (78:bd.bc:39:1e:53) den får ingen kontakt med m3u filen.

    — by Torbjörn Appelqvist 2 years ago

  • Not all channels works

    — by khaled Ahmed 2 years ago

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