Contact Kiddy smartwatch Customer Service

Why should I report an Issue with Kiddy smartwatch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vinnet JSC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. App can't used.Ứng dụng luôn báo là hết hạn và không cho sử dụng mặc dù đã nạp tiền thành công, rất bực mình.

2. Nạp tiền rất phức tạp, hầu như không thể tự nạp cho người ít biết công nghệ.

3. Dây sạc, cổng sạc, màn hình rõ là hàng chợ, chất lượng kém nhưng giá bán rất cao.

4. Very annoying.Samsung a51, sometime cannot open appCrashing all the timetracking is incorrect.. product shall be improved this best to betterNot topup in appIt is helping my sonQuá tệ.

5. Ko connect được điện thoạiNo supportChất lượng đồng hồ và App quá tệ so với giá 1.2 triệu.

6. Gọi tổng đài hỗ trợ rất xấc láo.

7. Không có chỗ để thay số điện thoại chính.

8. Xài rất bực mình.

9. The app always displays that account is expired, does not allow to use and asks for topping up even the balance is settled.

10. Màn hình chạy lung tung mỗi khi quẹt.

11. Pin rất mau hết.

1. Fix Kiddy smartwatch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kiddy smartwatch: Restarting the app will resolve most errors.
2. Update the Kiddy smartwatch App. Here is how:
   1. On Android goto PlayStore » Search for "Kiddy smartwatch" » Open Kiddy smartwatch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kiddy smartwatch » click "UPDATE".
3. Clear Kiddy smartwatch app cache: Clearing cached data will force your app to retrieve the latest data directly from Kiddy smartwatch servers.
   1. On Android, goto Settings » Apps » Select "Kiddy smartwatch" » click Storage » click "Clear Cache".
4. Check Kiddy smartwatch app permissions. If any of these permissions required to use your device's features are disenabled, Kiddy smartwatch might not work.
5. Uninstall and reinstall Kiddy smartwatch. If nothing else has worked, completely uninstall Kiddy smartwatch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kiddy smartwatch not working

2. Fix Kiddy smartwatch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kiddy smartwatch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kiddy smartwatch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kiddy smartwatch may not be able to connect to the Internet when running in the background.