Published by Video Marketing Apps on Jun 24, 2024

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Why should I report an Issue with VideoADKing: Video Ad Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Video Marketing Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VideoADKing: Video Ad Maker image 1 contact VideoADKing: Video Ad Maker image 2

VideoADKing Customer Insights

1. It lacks just two features that would be a great inclusion to this app: Do include picture edit feature that will allow image to blend/merge with background (i.e. removing image background and only have the object or logo show)...Also do include a preview feature in the editor part, to see what it looks like before saving final video.This app is almost perfect but the problem is the templates are to be purchased, only 3-5 templates are non-pro.

2. It did have some lovely designs.(DON'T DOWNLOAD) Alot of people rate this app highly, but I feel that this app looks very professional when downloaded, but when you open it it's a whole fiasco of ad templates that aren't even for intros.

3. In terms of editing the templates in any ways you like, you can't preview the edited version not until you download it and when you didn't like the edited template, you have to edit again and download to see the result.

4. In conclusion, don't download this app, for it is trash.Beautiful ❤... I had downloaded many apps for making Intro but after using those apps i immediately deleted one after the other until i encountered with this App.

5. Initially i thought it is just for intro and outro kind of stuff but now seen tools and was able to see that the app is a multi purpose app.

6. Even if you export the video, in a matter of one minute you get your intro or any Outro.

7. The crop feature did not allow me to contain some designs in the layout for custom things.

8. I got the app yesterday, and I was chosing one of the templates and I was trying to change all images and it only let me chose one image for the ending.

9. So when I exported it had pictures of people in the circle that were there for the template, and it wouldn't let me remove them.

10. Seems like it can ad value for me and I would have purchased a subscription but the ads and spams made me quit in 10 secondsThe application is cool an quite easy to work on.

11. I uploaded pictures and they just stood there no moving and they overlay each other.

Steps to Troubleshoot & Fix VideoADKing Issues

1. Fix VideoADKing Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VideoADKing: Restarting the app will resolve most errors.
  2. Update the VideoADKing App. Here is how:
    1. On Android goto PlayStore » Search for "VideoADKing" » Open VideoADKing: Video Ad Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VideoADKing » click "UPDATE".
  3. Clear VideoADKing: Video Ad Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from VideoADKing servers.
    1. On Android, goto Settings » Apps » Select "VideoADKing: Video Ad Maker" » click Storage » click "Clear Cache".
  4. Check VideoADKing app permissions. If any of these permissions required to use your device's features are disenabled, VideoADKing might not work.
  5. Uninstall and reinstall VideoADKing. If nothing else has worked, completely uninstall VideoADKing then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VideoADKing not working


2. Fix VideoADKing Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VideoADKing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VideoADKing not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VideoADKing may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • i notice 28.99 have been withdrawn from my account without my approval. please refund my money back to my account. it came through this ( jinal alagiya g.co

    — by mickedo clarke 1 year ago