Contact Kids Fairy Tales Story Videos Customer Service

Why should I report an Issue with Kids Fairy Tales Story Videos?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Videogyan Studios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Apart from this the app is great and I love it.Totally love this gameit says it's offline but just taking that put it offline it doesn't even break it just says I'm download this video for you and I waited for 5 to 10 minutes and then I logged off and then I got back on and I started waiting for it for about 5 minutes then I left to do something else and I came back an hour later and it still haven't downloaded the videos waste of time do not download this app.The people talk about that why downloading take more timing because they don't have Wi-Fi connection or internet connection so they face these problems I would like to suggest that good quality of internet connection needed to download.

2. I just wish all the children from different places has the same right to learn with good apps for the better future.This app used to be fine but I just lost all downloaded stories after update and the worse part is that I can't even download a single story in the app again.

3. And u can't exit the app while it downloads or else it will start from start again.i would've given it 1 star but giving 2 as it has child lock (which BTW is a keypad where number is written in words so if kid knows to read numbers in words they can unlock it) Edit: I just read a reply from the creator on another review and they say that video downloading speed depends on net speed but NO.

4. One has to start this app by downloading videos he or she wants to watch and if a particular person doesn't have data, the app will be useless and the app may not go far cuz people won't like to download it.

5. I download this app for my 5 years old nephew and this is the useful app for both kids and english learners,especially beginners.The reason why I recommend this app is that sometimes although I have found out, some educational app is good it is not available for some countries.

6. I have cleared cache, cleared data and restarted my itel joy 10 pro tablet yet I'm not able to download a single story.

7. This app is great, it help so much when my kids are bored, I would like to encourage u to download this wonderful app, its really greatIt's very annoying.

8. But I do not think this app should require data cause all fairy tales must have been downloaded already before being launched and downloaded by other users.

9. It takes forever to download one story video.

10. Very badI love this app cuz it allows my siblings and I to watch other videos if we are bored.

11. This app is slow regardless net speed.I am from Myanmar.My thanks go to the team who created this app for all children in different countries.

1. Fix Kids Fairy Tales Story Videos Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kids Fairy Tales Story Videos: Restarting the app will resolve most errors.
2. Update the Kids Fairy Tales Story Videos App. Here is how:
   1. On Android goto PlayStore » Search for "Kids Fairy Tales Story Videos" » Open Kids Fairy Tales Story Videos » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kids Fairy Tales Story Videos » click "UPDATE".
3. Clear Kids Fairy Tales Story Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Kids Fairy Tales Story Videos servers.
   1. On Android, goto Settings » Apps » Select "Kids Fairy Tales Story Videos" » click Storage » click "Clear Cache".
4. Check Kids Fairy Tales Story Videos app permissions. If any of these permissions required to use your device's features are disenabled, Kids Fairy Tales Story Videos might not work.
5. Uninstall and reinstall Kids Fairy Tales Story Videos. If nothing else has worked, completely uninstall Kids Fairy Tales Story Videos then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kids Fairy Tales Story Videos not working

2. Fix Kids Fairy Tales Story Videos Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kids Fairy Tales Story Videos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kids Fairy Tales Story Videos not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kids Fairy Tales Story Videos may not be able to connect to the Internet when running in the background.