Published by Olive Team

Report an issue with Olive Lite.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Olive Lite - Live Video Chat to Meet New People?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Olive Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Olive Lite Customer Insights

1. If you can fool people I think it's really sadNothing interesting in it, ppl are fake and and video calls are already recorded for 30 seconds and they don't talk, even if you wanna send msg.

2. It’s a great experience to share your knowledge, ideas, and impressions with other people interested in communication.

3. Now the application is very stable, now it's not glitching and hanging random chat.

4. That was my experience for 10 days with this app.But now I enjoy communicating with people from other countries.

5. Thanks, you guys!It should be in minus if I have an option... Not used any of your services but still they have charged money just because they have details of my cards.

6. The application has a clear design with all necessary buttons for convenient navigation.

7. The quality of the video connection comes first.

8. I'll write again in support.Everything is close at hand, so I can easily apply searching filters and bump into my dream person.

9. You won’t regret it.Thank you for solving my problems with the application.

10. My suggestion for 7 days trial that don't force users to add their Crdite card.

11. After downloading the update, I can enjoy even better performance from any place.

Steps to Troubleshoot & Fix Olive Lite Issues

1. Fix Olive Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Olive Lite: Restarting the app will resolve most errors.
  2. Update the Olive Lite App. Here is how:
    1. On Android goto PlayStore » Search for "Olive Lite" » Open Olive Lite - Live Video Chat to Meet New People » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Olive Lite » click "UPDATE".
  3. Clear Olive Lite - Live Video Chat to Meet New People app cache: Clearing cached data will force your app to retrieve the latest data directly from Olive Lite servers.
    1. On Android, goto Settings » Apps » Select "Olive Lite - Live Video Chat to Meet New People" » click Storage » click "Clear Cache".
  4. Check Olive Lite app permissions. If any of these permissions required to use your device's features are disenabled, Olive Lite might not work.
  5. Uninstall and reinstall Olive Lite. If nothing else has worked, completely uninstall Olive Lite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Olive Lite not working


2. Fix Olive Lite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Olive Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Olive Lite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Olive Lite may not be able to connect to the Internet when running in the background.

Reported Issues