Published by Viasat, Inc.

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Why should I report an Issue with Viasat Browser?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Viasat, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Viasat Browser

1. The Viasat Browser learns how to make web pages faster, blocks ads that degrade the experience, and includes a suite of security and privacy features for a more private and safer web browsing experience.

2. Built upon Chromium, Viasat Browser harnesses the enormous energy of the open source community that is focusing on making the web a safer place for everyone.

3. Our ad-blocker stops unwanted ads from loading, and a built in Data Saver Mode blocks audio and video HTML5 streams from pre-loading and auto-playing so that you don’t consume data for content that you don’t want to see.

4. Experience a new kind of web browser and help build a smarter internet that refuses to accept the limitations of today.

5. The Viasat Browser was built to help this.

6. Viasat Browser is the first browser to crowdsource the internet so that together, we can make it better for everyone.

7. In addition, web surfing is made more secure by preventing malware and internet trackers from loading.

8. Viasat built a smarter way to surf the web.

9. Using artificial intelligence, we rethought how browsers work and invented new technology that figures out how to load web pages faster.

10. About Viasat: Viasat Inc. is a global communications company that believes everyone and everything in the world can be connected.

11. As the community grows, it gets faster and smarter so that together we make a faster Internet.

Viasat Browser Customer Insights

1. This company is the MOST expensive I've found (although didn't start that way), as with most companies these days it's cheaper with auto-pay however, with Viasat's sporadic withdrawals which have slowly become earlier and earlier in the month (which should always stay close to the original set date) this has costed me hundreds in bank fees! Run fast!It allows me to budget my Gbs..so l can stream at the speed allow my package... also to see when my bill is done...not thrilled about price... there are providers that are less expensive than your company, but I'm sticking it out for the time being...app is sometime unavailable..but very informative able to access... ThanksVery bad apps and internet.

2. Never go satilite you will regret it if you do viasat is straighy doogie.the viasat broser is better that all the other browsers I have used in my 30 years using personal and corporate computers since they have an adblocker installed which illiminates annoying interruptions from sites that don't want you to have a research minded experience instead of one that takes all day to find through billions of idiotic ads.Their ability to give good service is beyond them.

3. I feel like we have been deceived or flat out lied to about viasat service.This app can be just as unreliable as this company is! I'm still with the company out of sheer desperation since I no other serves my rural area.

4. Definitely a go-to for Viasat customers and maybe other satellite providers as well (don't quote me on that part though, it just seems logical that it might be better on satellite internet overall).you have a bug in the latest version.

5. It's based on chromium n gets updatedExcellent Chrome-extension browser that has ad block built right in and works really well in satellite internet connections such as Viasat.

6. think this is a bug ... fix it and I'll give you 5 stars ... thanks! EDIT: the bug has been fixed; 5 stars!!! thanks!!!Strangest experience ever! Whilst browsing, the page would randomly change to a completely different webpage! It was as if the browser decided on its own that, "you're done looking at this website.

7. viasat says it needs permission for storage, but when I press on "continue," nothing happens.

8. We even have a Verizon signal booster connected to it but our cell connections are poor dispite having full bars.

9. I was skeptical on it saving data but yes it does work by blocking ads and disabling some video Auto play.

10. Have called viasat number of times and still no good.

11. By far the worst service i have had in terms of speed.

Steps to Troubleshoot & Fix Viasat Browser Issues

1. Fix Viasat Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Viasat Browser: Restarting the app will resolve most errors.
  2. Update the Viasat Browser App. Here is how:
    1. On Android goto PlayStore » Search for "Viasat Browser" » Open Viasat Browser » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Viasat Browser » click "UPDATE".
  3. Clear Viasat Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Viasat Browser servers.
    1. On Android, goto Settings » Apps » Select "Viasat Browser" » click Storage » click "Clear Cache".
  4. Check Viasat Browser app permissions. If any of these permissions required to use your device's features are disenabled, Viasat Browser might not work.
  5. Uninstall and reinstall Viasat Browser. If nothing else has worked, completely uninstall Viasat Browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Viasat Browser not working


2. Fix Viasat Browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Viasat Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Viasat Browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Viasat Browser may not be able to connect to the Internet when running in the background.

Reported Issues

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