Contact Mint Customer Service

Why chat with our AI Mint Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Mint.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Incomplete customer service info, delivery delay, long wait for customer service on phone, (little bit of a language barrier, but polite professional and helpful), MMS set up instructions were texted in duplicate, the second set seeming to contradict the first one.

2. The price, customer service and signal are top notch in my opinion, not sure why other people seem to be having so many issues.Mint has been wonderful, for the marginal area in the mountains where I am now.

3. My previous MVNO's app was barebones and looked like it was designed over a weekend, but at least it actually worked reliably.Bugs in the set up and no support! So I just transferred my number but there's a bug in the setup and it won't let me create an account to link to my new service.

4. The only way to temporarily get service is by restarting my phone, but it's is only a matter of time.I've only had to call customer service once, and the guy spoke perfect English and was very helpful.

5. However, my only and important issue is it is impossible to dial the Customer Service number and reach someone to talk to and get assistance.

6. Found one! Is called visible, seems great!Service is fine, but the app is hot garbage.

7. I have contacted customer service multiple times and they always give me the same fix that does not work.

8. Customer service used a different set of instructions but it got us there.

9. The real issue though stems from the fact that I constantly have no service, even though I show full bars.

10. Phone service works for me.

11. Mint Mobile is a wonderful cellphone carrier with great Talk, Text and Data plans.

1. Fix Mint Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mint: Restarting the app will resolve most errors.
2. Update the Mint App. Here is how:
   1. On Android goto PlayStore » Search for "Mint" » Open Mint Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mint » click "UPDATE".
3. Clear Mint Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Mint servers.
   1. On Android, goto Settings » Apps » Select "Mint Mobile" » click Storage » click "Clear Cache".
4. Check Mint app permissions. If any of these permissions required to use your device's features are disenabled, Mint might not work.
5. Uninstall and reinstall Mint. If nothing else has worked, completely uninstall Mint then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mint not working

2. Fix Mint Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mint be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mint not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mint may not be able to connect to the Internet when running in the background.