Published by Matrimony.com Ltd. on Nov 5, 2024

Report an issue with Urdu Matrimony.
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Why should I report an Issue with Urdu Matrimony® - Nikah App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Matrimony.com Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Urdu Matrimony® - Nikah App image 1 contact Urdu Matrimony® - Nikah App image 2

About Urdu Matrimony® - Nikah App

1. Choose based on interest, education, profession, location, and more. #BeChoosy and find your perfect partner. • Profile Creation - Create your profile and browse through millions of matches basis your preference. • Compatible Match Recommendation - With our powerful AI-driven matching algorithm MIMA™, get compatible match recommendations that fit your preferences. • Notifications - Get instant notifications on your mobile when there are new matches for you, someone is interested in your profile or a prospect responds to you. • Choice & Preference - With our advanced filters, find your match by language, city, education, occupation, and more. • Video/ Voice Calls & Chat - Now connect with matches anytime and anywhere with our secure instant chat and video/ voice calling features. • Instant Messaging - Send interests or personalized messages directly to matches you like. • Access Urdu Matrimony “Prime” - a membership service that gives genuine profiles that are government ID-verified. • Featured Listing - Get prominently featured in Premium Members’ section and receive better responses. • Complete profile information - View full profile information like educational institute, company and horoscope/ Zaicha. • Acceptable matches is an industry-first, patent-pending AI system that we innovated to ensure that members’ profiles are seen and contacted only by relevant prospects.

2. Over two decades, we have helped thousands of Urdu members find matches from across different Urdu-speaking communities such as Sheikh, Syed, Hanafi, Pathan, Ansari, Dekkani, Siddiqui, Shafi, Lebbai, Malik, Qureshi, Mughal, Rajput, Jat, Arain, Dudekula, Awan, Memon, and Bohra.

3. On Urdu Matrimony, you can find your jeevansathi amongst brides and grooms from Hyderabad, Bangalore, Chennai, Mumbai, Delhi, Lucknow, Kolkata, Guntur, Pune, Kurnool, and more.

4. In the last 22 years, we have helped lakhs of Urdu brides and grooms find their perfect life partner.

5. We show matches based on your profile and partner preferences. • With the SecureConnect® feature, you can receive calls from prospects without revealing your mobile number.

6. Find Urdu brides and grooms from NRI communities spread over the US, UK, Malaysia, Singapore, UAE, Saudi Arabia, New Zealand, Canada, and Australia.

7. Find profiles of professionals like Software Professionals, MBAs, Engineers, Doctors, IAS/ IPS/ ICS officers, Chartered Accountants, Bankers, Lecturers, Businessmen, Defence officers, Lawyers, and more.

8. Welcome to Urdu Matrimony, the No. 1 and official matrimony app for Urdu-speaking people!

9. Find matches by religion, community, language, location!

10. Thousands of Urdus worldwide find a match through us every year. You too can.

11. UrduMatrimony is the Most Trusted Matrimony Service for Urdu-speaking people worldwide.

Urdu Matrimony Customer Insights

1. Visible is something and real is something.Hi team please made the app changes in particular state language means suppose I belong to Andhra Pradesh here local regional language is telugu so every body does not know English language right so if for suppose you develop the app both in English and regional language of that particular state means it would be greatI am unable to delete my app .I. Am nit even able to reach the customer care .why do I keep getting calls from telugu matrimony when i registered with urdu matrimony? And the calls are continuos? They call 8 to 10 times in a day at a stretch.It says you need to contact the customer care before deleting the app.please delete my app as i dont want to use it.i have uninstalled the app.Bad experience.M not even gonna pay for the membershipSome problem is there in the app.

2. But you cannot contact them by any means unless you take paid membership which is quiet expensiveit's totally waste of time and money I couldn't find the right matches for my son and daughter according to our location and professional preference they are not updating matches according to our criteria I registered two ID nd took 3 months membership but it's seems like total time waste and money (I'm hoping that you can fix my problem then i can write positive reviews)Premium membership for 3 months shows INR 1499/- in the app.

3. There are better matrimonial applications available.Worst Experience I ever had, Don't pay a single penny for this app, they will not provide right match and recommend the matches from different states which you can't select.

4. All they is do, is marketing and want people to spend money, after that they won't contact you or ask for experience or anything at all.

5. I have been a premium user for a month now, there is hardly any difference between a paid membership and free membership.

6. I have good experience wrost appNot worth the money.

7. They will call you constantly and tell you about offers and how it's beneficial and how it will help you get more matches and etc.

8. Better stick with free membership.

9. If you download and pay for them u will regret here in the same way.It's ok but always repeat bio-data, should have to improveVery bad experience.

10. One of the wrost app plz don't go for membership.

11. When we make payment it shows inr 4900/- for 3 months.

Steps to Troubleshoot & Fix Urdu Matrimony Issues

1. Fix Urdu Matrimony Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Urdu Matrimony: Restarting the app will resolve most errors.
  2. Update the Urdu Matrimony App. Here is how:
    1. On Android goto PlayStore » Search for "Urdu Matrimony" » Open Urdu Matrimony® - Nikah App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Urdu Matrimony » click "UPDATE".
  3. Clear Urdu Matrimony® - Nikah App app cache: Clearing cached data will force your app to retrieve the latest data directly from Urdu Matrimony servers.
    1. On Android, goto Settings » Apps » Select "Urdu Matrimony® - Nikah App" » click Storage » click "Clear Cache".
  4. Check Urdu Matrimony app permissions. If any of these permissions required to use your device's features are disenabled, Urdu Matrimony might not work.
  5. Uninstall and reinstall Urdu Matrimony. If nothing else has worked, completely uninstall Urdu Matrimony then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Urdu Matrimony not working


2. Fix Urdu Matrimony Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Urdu Matrimony be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Urdu Matrimony not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Urdu Matrimony may not be able to connect to the Internet when running in the background.

Reported Issues