Published by Matrimony.com Ltd. on Nov 2, 2024

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Why should I report an Issue with Bharat Matrimony®- Shaadi App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Matrimony.com Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bharat Matrimony®- Shaadi App

1. Here you can find thousands of Non-resident Indians residing or working in American cities like California, Texas, New York, Florida, New Jersey, Washington and more. • Profile Creation - Create your profile and browse through millions of matches basis your preference. • Compatible Match Recommendation - With our powerful AI-driven matching algorithm MIMA™, get compatible match recommendations that fit your preferences. • Notifications - Get instant notifications on your mobile when there are new matches for you, someone is interested in your profile or a prospect responds. • Choice & Preference - With our advanced filters, find your match by language, city, education, occupation, and more. • Video/ Voice Calls & Chat - Now connect with matches anytime and anywhere with our secure instant chat and video/voice calling. • Instant Messaging - Send interests or personalized messages directly to matches you like. • Access Bharat Matrimony “Prime” - get genuine profiles that are government ID-verified. • Featured Listing - Get featured in Premium Members’ section and receive better responses. • Complete profile information - View full information like educational institute, company and horoscope/ kundli. • Acceptable matches is an industry-first, patent-pending AI system that we innovated to ensure that members’ profiles are seen and contacted only by relevant prospects.

2. If you’re looking for a Hindu, Muslim, Christian, Buddhist, Sikh, Jain bride or groom or have a caste/community preference, we have matching profiles from all religions and 300+ Indian communities like Rajput, Agarwal, Brahmin - Pandit, Yadav, Kayastha, SC, Jat, Baniya, Brahmin - Kanyakubj, Kurmi Kshatriya, Brahmin - Saryuparin, Brahmin - Gaur, Khatri, Nair, Ezhava, 96 Kuli Maratha, Kayastha, and Lingayath.

3. We have helped millions find their jeevansathi or a betterhalf, and unite together in Shaadi through our 17 regional matrimony services including MarathiMatrimony, PunjabiMatrimony, GujaratiMatrimony, BengaliMatrimony, TamilMatrimony, TeluguMatrimony, KeralaMatrimony, and KannadaMatrimony.

4. Bharat Matrimony pioneered online matchmaking 22 years ago and it has helped millions of Indians find their perfect life partner.

5. We show matches based on your profile and partner preferences. • With the SecureConnect® feature, you can receive calls from prospects without revealing your mobile number.

6. Find profiles of professionals like Software Professionals, MBAs, Engineers, Doctors, IAS/ IPS/ ICS officers, Chartered Accountants, Bankers, Lecturers, Businessmen, Defence officers, Lawyers, and more.

7. When it comes to finding a match, BharatMatrimony offers you lakhs of mobile-verified profiles in the marriage/ dating category for Indians.

8. You can even find your jeevansathi amongst thousands of brides and grooms from Indian cities like Mumbai, Delhi, Kolkata, Bengaluru, Ahmedabad, Lucknow, Chandigarh, Pune, and more.

9. Millions of Indians have found their partner through us You could be next!

10. Welcome to BharatMatrimony, India’s No. 1 and Most Trusted Matchmaking company.

11. It is part of the Matrimony. com Group, which is publicly listed on BSE & NSE.

Bharat Matrimony Customer Insights

1. Trying to reconnect now.updating a new issue.. there should be option to unmatch, unsent interest.. If we contact someone on interest, it is like they mistakenly sent interest or accept interest ,I never felt like taking a membership to hear this, if there is a interest it has to be genuine.

2. Trash app with trash customer support.Unprofessional. My profile was deleted without any information, just saw an email today saying (as per your telephonic conversation with our executive, we understand you did not create the profile) .

3. They will continuously call you to become a prime member, but if you need any help regarding genuinity of a profile.

4. I made huge mistake i make profile hearUser experience is very bad, the doesn't open during regular hours.

5. Once you make profile and you gave the number they keep calling you n number of times.

6. They charge regular package as 5500 and that too has only 160 number count, if you end these 160 count in one month then you have to wait for 2 months.. They do not allow you to renew it.

7. If you ask them about a non verified person, they will absolutely take no responsibility, to ask that certain person to at least verify their profile.

8. It's counter intuitive, messy and just not fun to use.There's no hard and fast rule to verify profile.

9. There should be option to change their mind and unsent or reject interest.I am very irritated these app.

10. - I recommend to turn off the emails when profile is just viewed.

11. I told many operators that i have work commitments let me do them first and then i will be ready to see their plans but they keep irritating every day.

Steps to Troubleshoot & Fix Bharat Matrimony Issues

1. Fix Bharat Matrimony Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bharat Matrimony: Restarting the app will resolve most errors.
  2. Update the Bharat Matrimony App. Here is how:
    1. On Android goto PlayStore » Search for "Bharat Matrimony" » Open Bharat Matrimony®- Shaadi App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bharat Matrimony » click "UPDATE".
  3. Clear Bharat Matrimony®- Shaadi App app cache: Clearing cached data will force your app to retrieve the latest data directly from Bharat Matrimony servers.
    1. On Android, goto Settings » Apps » Select "Bharat Matrimony®- Shaadi App" » click Storage » click "Clear Cache".
  4. Check Bharat Matrimony app permissions. If any of these permissions required to use your device's features are disenabled, Bharat Matrimony might not work.
  5. Uninstall and reinstall Bharat Matrimony. If nothing else has worked, completely uninstall Bharat Matrimony then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bharat Matrimony not working


2. Fix Bharat Matrimony Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bharat Matrimony be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bharat Matrimony not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bharat Matrimony may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to cancel and turn off my auto renewal for my BharatMatrimony account. My matri Id is G2136532 and I would also like a refund because I didn’t mean to get renewed again for 3 more months but it did it automatically

    — by Dinesh Patel 2 years ago