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Why should I report an Issue with TVMUCHO - live UK TV player?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Ultimate TV Experience Abroad to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
TVMUCHO Customer Insights
1. I'm hoping that they reconsider bringing this outstanding feature back, let's hope they see sense and listen to customer feedback.I have been a member for several years, through the new teething problems, but I have always found everyone there very kind and helpful.
2. I could easily see myself paying multiple days at €0.53 when I choose to watch versus paying a full month subscription and not necessarily having the time to stream what I paid for.
3. After the update I have to manually record what I want to watch instead of just catching up from the previous weeks programmes using the search function.
4. My only issue is the cluttered channel selection, i personally think the developers could take inspiration from other online tv apps for a more user friendly interface.
5. Us oldies are very good at that.!!! Thank you all at tv mucho.Despite other reviewers stating the app freezes after using for a while i have experienced nothing of the sort.
6. Thought I'd found THE ONETVMucho is excellent most of the time and I appreciate being able to view UK programmes in HD.
7. I have one request that may not be possible to fulfill, that is that there are several other programmes that would be welcome if possible as I think myself and many others are getting tired of the repeats on BBC and now ITV seems to be following suit.
8. I only bought a one month subscription and it worked SOOO WELL! Much love! Then after a UI update it isn't connecting and opening.
9. Customer support has been helpful but can't resolve the issue.
10. Now I can't look at the TV guide while a program is playing and also I now have to record a program to watch it, didn't before, and when I go to play it I can't watch it say an hour later, have to wait and also it keeps stopping and going back to the beginning.
11. If there was a pay as you go plan per-day where you pay (15.99 x 12) ÷ 365.25 = €0.53 per day, I would be on that so fast! It would also drive more incremental sales than paying €16 for a full month.
Steps to Troubleshoot & Fix TVMUCHO Issues
1. Fix TVMUCHO Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart TVMUCHO: Restarting the app will resolve most errors.
- Update the TVMUCHO App. Here is how:
- On Android goto PlayStore » Search for "TVMUCHO" » Open TVMUCHO - live UK TV player » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for TVMUCHO » click "UPDATE".
- Clear TVMUCHO - live UK TV player app cache: Clearing cached data will force your app to retrieve the latest data directly from TVMUCHO servers.
- On Android, goto Settings » Apps » Select "TVMUCHO - live UK TV player" » click Storage » click "Clear Cache".
- Check TVMUCHO app permissions. If any of these permissions required to use your device's features are disenabled, TVMUCHO might not work.
- Uninstall and reinstall TVMUCHO. If nothing else has worked, completely uninstall TVMUCHO then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing TVMUCHO not working
2. Fix TVMUCHO Server issues & Internet Connection
- Check network connection: An unstable Internet will make TVMUCHO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to TVMUCHO not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, TVMUCHO may not be able to connect to the Internet when running in the background.
Reported Issues
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I would like to know if there is an TVMuchio app on the Apple TV to watch directly on Tv? If not? Is there any future plan? Thanks
— by Eduardo 1 year ago -
I want to cancel my subscription
— by Kevin Floyd 1 year ago -
please cancel my subscription to TVMucho with immediate effect, please
— by graham walker 1 year ago -
I'd like to cancel my subscription please. used to really like it. But doesnt seem to work now. If you would be kind enough to sort that please & email me once it is done.Thank you
— by Karen 1 year ago -
Please delete my account
— by David Bateman 1 year ago -
I have paid my years subscription but I cannot get TV mucho . I have tried reset on password but never recieve an email from you . I will be caceling my subscription if it is not sorted out soon .
— by Michael OKeefe 1 year ago -
I wish to cancel subscription
— by Eileen reaney 1 year ago -
Please cancel tv mucho account
— by Humphrey Swann 1 year ago -
Cance subscription
— by George McKenna 1 year ago -
Please cancel my subscription
— by Christine baker 1 year ago -
I would like to cancel my subscription. The reason is because it uses too many GB for watching TV on restricted download
— by Christine baker 1 year ago -
Payment taken twice from our bank account on 04/10 and 06/10. £95.76 twice. Have requested refund to no avail. Now they asking for me (onscreen)to update my payment and have cut off my access. I really need some action taken on this or will be contacting a solicitor.
Thanks. Hazel Bedford— by Hazel Bedford 2 years ago -
Please cancel my subscription to TV Mucho.
Thank you
PJC— by Peter Chappell 2 years ago -
Still having probs with TV mucho app on my tablet
— by Tracey O keeffe 2 years ago -
I would like to cancel my membership.
— by Annette Andrewst 2 years ago -
Cancell subscription
— by Eileen reaney 2 years ago -
My tv much has dissapeared and I have PZAZ which means I’ve lost all my uk channels
— by Edna lewis 2 years ago -
Screen shows “we are having issues we’ll be back soon” for last 4 days
— by Barbara Kroll 2 years ago -
Please cancel my subscription….this my second attempt to do so!
— by Gena Walker 2 years ago -
I cannot download your app onto my file stick
— by Ray whitehouse 2 years ago -
I cannot download your app onto my file stick
— by Ray whitehouse 2 years ago -
when i try to put password in for my account you put upgrade up @i am allready a member could you help please
— by EDWARD JOHN BENNETT 2 years ago -
Please cancel my subscription from
11/07/2022— by Keith prior 2 years ago -
Cancelled delete app pzaz
— by Vivien Mason 2 years ago -
Why do I lose the satellite EVERY NIGHT at 21:00 GMT. Without knowing why this service is very frustrating, but only at this time. The rest of the day everything is fine.
— by Alan Gilmour 2 years ago -
I can’t record anything in itv
— by June Klaesson 2 years ago -
Hi, please cancel my subscription. I am back in the UK and no longer require your service.
Many thanks
Richard Buckley— by Richard Buckley 2 years ago -
49 Buchanan Road
Helensburgh
G84 7NP— by George Murray 2 years ago -
Cancel subscription
Card no: 0911— by George Murray 2 years ago -
Cancel subscription no longer need it
— by George Murray 2 years ago -
Please will you delete this account (in the name of Davies or Heller and created on 5th February 2022) with immediate effect as I no longer require it. Thank you.
— by Annemarie Davies 2 years ago -
I would like to cancel my subscription as I am leaving Spain
— by Tracy wilton 2 years ago -
Can not access tvmucho app.screen displays. This app is no longer supported.
— by DAVID KAY 2 years ago -
Cancel my tv subscription as from today 3 Feb 2022
— by Norman OLSSON 2 years ago -
My husband Desmond Kelly passed away on Nov 24 he was the one that used it.
— by Mary Kelly 2 years ago -
I used TV much via Pzazz for a month and then cancelled. I didn't reactivate and money has been taken from my account without my consent
— by Victoria Holness 2 years ago -
You have som invoiced my creditcard in Sweden topp years of use your product
£45.48 without my commitment
I have used TV macho
a little when Im down in Spain Max (1 hour a day for fre) but Im not intressed
In this product that you
Can you cancel the invoice with last number 5489….1735 please to my creditcard company— by Lars Bodin 3 years ago
