Published by Tutor.com

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Why should I report an Issue with Tutor.com To Go?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tutor.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Tutor.com To Go Customer Insights

1. pls helpMost unusable app does not work at all as other reviewers have said wont let sign in please check internet connection popup.I've had the same problem others are having.

2. I hope the developer fixes this soon.my internet is on full bars but the message saying that I have no internet connection keeps popping up.

3. I pressed sign in and it said "network connection error" even though I had full wifi.

4. When I downloaded the app, I typed in my email into the very small and vague box that does not indicate whether it's for the username or password.

5. I had to go on my laptop to connect to the tutor but it will be nice to have this on my tab.App is outdated and does not work with newer versions of android.

6. I typed in my email, and I got some sort of connection error.

7. Well, this app does not seem to have a way for a me to sign in and use the app.

8. I have tried also with my personal data and I keep getting the same message.This is horrible app can't even log in.

9. The tutors are fun to learn with and are amazing.I can't sign in.

10. App hasn't updated in 3 years.This app really did help me with a chemistry promblem I had today.

11. I am disappointed because I thought that I would not have to lug my computer around whenever I have homework question.

Steps to Troubleshoot & Fix Tutor.com To Go Issues

1. Fix Tutor.com To Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tutor.com To Go: Restarting the app will resolve most errors.
  2. Update the Tutor.com To Go App. Here is how:
    1. On Android goto PlayStore » Search for "Tutor.com To Go" » Open Tutor.com To Go » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tutor.com To Go » click "UPDATE".
  3. Clear Tutor.com To Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Tutor.com To Go servers.
    1. On Android, goto Settings » Apps » Select "Tutor.com To Go" » click Storage » click "Clear Cache".
  4. Check Tutor.com To Go app permissions. If any of these permissions required to use your device's features are disenabled, Tutor.com To Go might not work.
  5. Uninstall and reinstall Tutor.com To Go. If nothing else has worked, completely uninstall Tutor.com To Go then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tutor.com To Go not working


2. Fix Tutor.com To Go Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tutor.com To Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tutor.com To Go not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tutor.com To Go may not be able to connect to the Internet when running in the background.

Reported Issues