Published by TURKUVAZ HABERLESME VE YAYINCILIK A.S. on May 29, 2024

Report an issue with A News.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with A News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TURKUVAZ HABERLESME VE YAYINCILIK A.S. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About A News

1. When you access or become a member of the A News services, your personal information such as your name, email address, postal address, telephone or mobile number or date of birth will be requested depending on the activity.

2. A News aims to establish a safe and enjoyable environment for our users by keeping your personal information confidential while using the A News services.

3. Your personal information may be shared among our corporate group including our subsidiaries and groups, other Turkuvaz Media channels, and other entities who cooperate with Turkuvaz Media channels, all of who may use your information for the purposes stated in this privacy policy.

4. Your personal information helps us provide better customer service, perform research and analysis to improve our products, services and technology, and to customize a browser to our users interest.

5. A News does not share your personal information with outside parties, except if stated otherwise in this privacy policy.

6. The website stores a corresponding file (with same ID tag) to the one they set in your browser and in this file they can track and keep information on your movements within the site and any information you may have voluntarily given while visiting the website, such as email address.

7. On the A News website, cookies will record information about your online preferences and allow us to tailor our websites to your interests.

8. A News collects your personal information to create a better platform for our users.

9. A News uses this information to provide better services for its users.

10. A News is committed to keeping your personal information safe.

11. The security of your personal information is very important to us, which makes us strive to keep all your information given to us confidential.

A News Customer Insights

1. It brings an alternate perspc news coverage.I only read English so "A News" is great for me.

2. Fantastic app to watch with clear pic and smooth.

Steps to Troubleshoot & Fix A News Issues

1. Fix A News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart A News: Restarting the app will resolve most errors.
  2. Update the A News App. Here is how:
    1. On Android goto PlayStore » Search for "A News" » Open A News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for A News » click "UPDATE".
  3. Clear A News app cache: Clearing cached data will force your app to retrieve the latest data directly from A News servers.
    1. On Android, goto Settings » Apps » Select "A News" » click Storage » click "Clear Cache".
  4. Check A News app permissions. If any of these permissions required to use your device's features are disenabled, A News might not work.
  5. Uninstall and reinstall A News. If nothing else has worked, completely uninstall A News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing A News not working


2. Fix A News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make A News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to A News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, A News may not be able to connect to the Internet when running in the background.

Reported Issues