Published by Turktell Bilişim Servisleri A.Ş.

Report an issue with Merhaba Umut.
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Why should I report an Issue with Merhaba Umut?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Turktell Bilişim Servisleri A.Ş. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Merhaba Umut Customer Insights

Steps to Troubleshoot & Fix Merhaba Umut Issues

1. Fix Merhaba Umut Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Merhaba Umut: Restarting the app will resolve most errors.
  2. Update the Merhaba Umut App. Here is how:
    1. On Android goto PlayStore » Search for "Merhaba Umut" » Open Merhaba Umut » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Merhaba Umut » click "UPDATE".
  3. Clear Merhaba Umut app cache: Clearing cached data will force your app to retrieve the latest data directly from Merhaba Umut servers.
    1. On Android, goto Settings » Apps » Select "Merhaba Umut" » click Storage » click "Clear Cache".
  4. Check Merhaba Umut app permissions. If any of these permissions required to use your device's features are disenabled, Merhaba Umut might not work.
  5. Uninstall and reinstall Merhaba Umut. If nothing else has worked, completely uninstall Merhaba Umut then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Merhaba Umut not working


2. Fix Merhaba Umut Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Merhaba Umut be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Merhaba Umut not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Merhaba Umut may not be able to connect to the Internet when running in the background.

Reported Issues