Published by Caviar, Inc on Nov 18, 2024

contact Caviar - Order Food Delivery Chat with our AI-based Caviar Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Caviar?



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Why chat with our AI Caviar Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Caviar.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It's frustrating to use and sometimes I don't order at all because of that.One of the best food delivery apps through ease of navigation, clarity of the location you're buying from, and menu accuracy.

2. It's misleading to advertise a $4 delivery charge and the show service fees later in the cart.I tried giving this service a shot, but it is truly the worst.

3. The service review: excellent! Yes, it's more curated, and that means a smaller list of places to order from, but they're all high-quality restaurants.

4. What a waste, go with any of the other delivery services out there.The experience is smooth compared to some of the other apps and I know what is happening to my order .

5. 🤬It's nice to have expanded options, but I hate companies that separate service & delivery fees.

6. 2 stars because getting refunds is easy at least.A short app review: the app is simple, but the buttons are in weird places if you're used to the UI of other food ordering apps like GrubHub.

7. Hope they will add more restaurants soon.Great Food, BS Promotions I've been using this app for months and... They have a great selection of restaurants, but they offer a lot of promotions that they fail to follow up on.

8. Their delivery takes pretty long, typically over 40 minsThis app has lost more orders than any other food delivery app.

9. There's also a service fee with every order and you cannot adjust the tip depending on the courier.

10. Probably the only app that does this? Have only had tiny issues like one instance of poor driver tracking, and one time it wouldn't let me switch between previously saved payment options so I had to add a new one before I could move on.I just started using the app.

11. Deliveries are consistently about an hour late after the order is picked up from the restaurant and food arrives cold.

Steps to Troubleshoot & Fix Caviar Issues

1. Fix Caviar Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Caviar: Restarting the app will resolve most errors.
  2. Update the Caviar App. Here is how:
    1. On Android goto PlayStore » Search for "Caviar" » Open Caviar - Order Food Delivery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Caviar » click "UPDATE".
  3. Clear Caviar - Order Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Caviar servers.
    1. On Android, goto Settings » Apps » Select "Caviar - Order Food Delivery" » click Storage » click "Clear Cache".
  4. Check Caviar app permissions. If any of these permissions required to use your device's features are disenabled, Caviar might not work.
  5. Uninstall and reinstall Caviar. If nothing else has worked, completely uninstall Caviar then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Caviar not working


2. Fix Caviar Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Caviar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Caviar not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Caviar may not be able to connect to the Internet when running in the background.

Reported Issues

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