Contact Caviar Customer Service

Why should I report an Issue with Caviar - Order Food Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Caviar, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Choose your delivery from many popular local restaurants and exclusive eateries you won't find on other delivery services -- from local mom-and-pop to Michelin-rated and The Infatuation picks!

2. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it's ready for pickup.

3. Get food delivered from curated lists of local restaurants right at your fingertips with Caviar.

4. We connect people (who want food) to cool restaurants (who make food) to awesome couriers (who bring people food).

5. Find the best food in your city—whether that's spaghetti carbonara or a really good burger—so you can get the coolest restaurants brought right to you.

6. From food quality to prep-times of restaurants to traffic to weather, we've factored in all the elements that come between you and your food.

7. Regularly check in our app for new restaurants, special deals, and exclusive benefits.

8. Save time with delivery or order ahead and skip the fees with pickup.

9. Also, receive $10 off your first order with the code TENONFOOD on orders of $35 or more.

10. Enjoy quality dining at home and make any night a special occasion.

11. Your first delivery is free.

1. It's frustrating to use and sometimes I don't order at all because of that.One of the best food delivery apps through ease of navigation, clarity of the location you're buying from, and menu accuracy.

2. It's misleading to advertise a $4 delivery charge and the show service fees later in the cart.I tried giving this service a shot, but it is truly the worst.

3. The service review: excellent! Yes, it's more curated, and that means a smaller list of places to order from, but they're all high-quality restaurants.

4. What a waste, go with any of the other delivery services out there.The experience is smooth compared to some of the other apps and I know what is happening to my order .

5. 🤬It's nice to have expanded options, but I hate companies that separate service & delivery fees.

6. 2 stars because getting refunds is easy at least.A short app review: the app is simple, but the buttons are in weird places if you're used to the UI of other food ordering apps like GrubHub.

7. Hope they will add more restaurants soon.Great Food, BS Promotions I've been using this app for months and... They have a great selection of restaurants, but they offer a lot of promotions that they fail to follow up on.

8. Their delivery takes pretty long, typically over 40 minsThis app has lost more orders than any other food delivery app.

9. There's also a service fee with every order and you cannot adjust the tip depending on the courier.

10. Probably the only app that does this? Have only had tiny issues like one instance of poor driver tracking, and one time it wouldn't let me switch between previously saved payment options so I had to add a new one before I could move on.I just started using the app.

11. Deliveries are consistently about an hour late after the order is picked up from the restaurant and food arrives cold.

1. Fix Caviar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Caviar: Restarting the app will resolve most errors.
2. Update the Caviar App. Here is how:
   1. On Android goto PlayStore » Search for "Caviar" » Open Caviar - Order Food Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Caviar » click "UPDATE".
3. Clear Caviar - Order Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Caviar servers.
   1. On Android, goto Settings » Apps » Select "Caviar - Order Food Delivery" » click Storage » click "Clear Cache".
4. Check Caviar app permissions. If any of these permissions required to use your device's features are disenabled, Caviar might not work.
5. Uninstall and reinstall Caviar. If nothing else has worked, completely uninstall Caviar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Caviar not working

2. Fix Caviar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Caviar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Caviar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Caviar may not be able to connect to the Internet when running in the background.