Published by TrulyMadly Matchmakers Pte. Ltd. on Nov 25, 2024

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Why should I report an Issue with TrulyMadly: Indian Matchmaking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TrulyMadly Matchmakers Pte. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact TrulyMadly: Indian Matchmaking image 1 contact TrulyMadly: Indian Matchmaking image 2

TrulyMadly Customer Insights

1. You shouldn't show subscription you should show that TM is a beggar and needs money for basic things.How many subscribers are there? First i bought one subscription, and after that they asked for another subscription and another amd another.

2. But its totally fake i think.. Why should i pay too much subscriptions... 1st subscription 999/- and again to spark again need to pay 999/- total waste of time.. Still unable to connect with them or unable to meet.... Please do the needful or return my payment subscription.

3. For liking, sending message and etc.Funny and another money collecting machine on the weakness of male community Don't get into the trap of these kind of applications, they will just collect money and later talks about terms and conditions.

4. Other apps are way better than this.This app is absolutely fake and scam, I took a membership of 899 which allows you to message and connect to people but unfortunately none of the services was enabled.

5. What kind of pathetic Company would not provide a way for the customer to upgrade their subscription plan.

6. Do not waste your money.One of the worst app for dating sites because i paid 2 subscriptions but still unable to chat/call with them.

7. The app gives you click bait so you go and buy their membership, and then you come to know that no one liked or sent you a message also, too many bugs are there even when you buy the membership with all the benefits nothing gets better.

8. 🤦This app has huge bug, I have taken premium in which you can see who likes you but later when you try to like them back the app doesn't allow that however in the menu where it saw all profiles who likes you the same profile is listed.

9. I have even raised ticket to refund my money but no sign from support team.

10. Tinder is better, they will refund your money if you are approaching them in certain period.

11. firstly It doesn't have much filter option such as state living in and many other things.

Steps to Troubleshoot & Fix TrulyMadly Issues

1. Fix TrulyMadly Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TrulyMadly: Restarting the app will resolve most errors.
  2. Update the TrulyMadly App. Here is how:
    1. On Android goto PlayStore » Search for "TrulyMadly" » Open TrulyMadly: Indian Matchmaking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TrulyMadly » click "UPDATE".
  3. Clear TrulyMadly: Indian Matchmaking app cache: Clearing cached data will force your app to retrieve the latest data directly from TrulyMadly servers.
    1. On Android, goto Settings » Apps » Select "TrulyMadly: Indian Matchmaking" » click Storage » click "Clear Cache".
  4. Check TrulyMadly app permissions. If any of these permissions required to use your device's features are disenabled, TrulyMadly might not work.
  5. Uninstall and reinstall TrulyMadly. If nothing else has worked, completely uninstall TrulyMadly then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TrulyMadly not working


2. Fix TrulyMadly Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TrulyMadly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TrulyMadly not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TrulyMadly may not be able to connect to the Internet when running in the background.

Reported Issues