Contact Remuda Customer Service

Why should I report an Issue with Remuda?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Triton Interactive to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Set up complete "sets" of multiple Presets. - Supports wireless operation using Bluetooth to connect to a second Android device. - Access the Amplifier's built-in tuner with on-screen tuner display. - Effect "Memory" remembers how you like your effects and amplifiers to be set when added to a Preset. - Dynamic mapping of Quick Access presets in performance mode. - Performance Mode and Direct modes can be "locked" to avoid "fat finger" errors. - Supports EXP-1 Expression pedal on Fender® Mustang™ III/IV/V amplifiers.

2. Requires Android version 5. 0 or later and a USB OTG (On-The-Go) adapter/cable to connect your Tablet or Smartphone to the amplifier. - Supports Fender® Mustang™ I, II,III, IV, and V (v. 1 & v. 2) and Mustang™ Floor series amplifiers. - Requires USB OTG adapter/cable for connection to amplifier. - Preset deep editing.

3. Fender® and Mustang™ are registered trademarks of Fender Musical Instruments Corporation and their use herein is solely to identify the specific USB guitar amplifiers with which Remuda is compatible.

4. Performance mode lets you build a complete "set list" of song-by-song Presets, with multiple presets per song.

5. Remuda provides complete "deep" editing of all Presets, Effects, and Amplifiers.

6. Edit all parameters of all effects and amplifier simulations. - Performance Mode designed for gigging musicians.

7. Remuda is the only known App designed to "talk" to Fender® Mustang™ USB guitar amps.

8. Direct mode allows drag and drop re-ordering of presets.

9. Finally, an App for your USB guitar amplifier!

10. A FREE Lite version is available for compatibility testing.

11. Look for "Remuda Lite" in the Play Store.

1. And the sag and bias are superb.. I picked up a mustang 1 v2 on a whim and was pretty impressed, but like many guitarist, programmers, and muscle car builders I wondered, how far can this amp be pushed for Max tone?? So I put 2" ports on the opposite side of plug in back towards the edge, improved the tone as well..Hi, I'm having trouble with importing .FUSE files in to replace the standard presets, can you point me in the right direction maybe? The app itself is very good as the menu is as intuitive as the now closed fender fuse app on my computer, and is a good replacement.Absolutely incredible app! Thank you so so so much for developing this for all of us.

2. Money well spent.I bought a Fender Mustang V2 second hand, a Amazon basics Lightning C to USB adapter, connected it up, and it all works fine from the go, no problems at all.

3. Fender should include this with every amp as while working thru a PC is good having the ability to work thru smartphone is excellent.

4. The Fender FUSE software has now been relagated to only downloading presets from the Fender community.

5. Thank you!Edit : still very valuable especially given the Fender Fuse app is essentially Gone.

6. Plenty of great presets to keep me amused for a good long time .

7. Thank you again!I was afraid that after the Fuse application was discontinued the deeper features of my amp would be forever unavailable.

8. The simple, intuitive user interface makes experimenting with the "deep edit" settings enjoyable, and encourages the user to squeeze ever last drop of performance out of the amp.

9. This app greatly improves the utility and enjoyment of my little Fender Mustang I v2.

10. Just loses a star because the look of it could be a bit sexier.Hi support, I've been away from the app for months since I purchased a Pixel XL, and couldn't get a working USB OTG cable.

11. Thanks.The developer has recently made legitimate changes to this app that allow it to run stably and seamlessly on my Samsung Galaxy Tab SM-T580.

1. Fix Remuda Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Remuda: Restarting the app will resolve most errors.
2. Update the Remuda App. Here is how:
   1. On Android goto PlayStore » Search for "Remuda" » Open Remuda » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remuda » click "UPDATE".
3. Clear Remuda app cache: Clearing cached data will force your app to retrieve the latest data directly from Remuda servers.
   1. On Android, goto Settings » Apps » Select "Remuda" » click Storage » click "Clear Cache".
4. Check Remuda app permissions. If any of these permissions required to use your device's features are disenabled, Remuda might not work.
5. Uninstall and reinstall Remuda. If nothing else has worked, completely uninstall Remuda then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Remuda not working

2. Fix Remuda Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Remuda be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Remuda not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Remuda may not be able to connect to the Internet when running in the background.