Contact Tri-City Herald Customer Service

Why should I report an Issue with Tri-City Herald: WA state news?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of McClatchy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Their loss...Does not work on my Android...the former eEdition worked much better! Have same issues with enlarging print on screen....goes to another page with a huge blow up version of just that article....very hard in the eyes!App not working g on android phone.

2. It costs more than Amazon Prime! This paper does not carry enough local stories (unless you love high school sports I guess) to justify that price, and the quality of reporting is usually disappointing.

3. Got it to work but states no subscription after purchase, maybe a delay?Loved the app, but now a person has to subscribe to read the contents for $12.99 per month, just like their website.

4. Not worth the subscription without a working app...You pay for a service, they shove ads down your throat.

5. Now requires an EXPENSIVE subscription.

6. Poor for a paid subscription.

7. I don't subscribe, but it keeps me aware of the covid situation.

8. Stuck at sign in screen.

9. Reinstalled, restarted phone, etc.

10. Great app for local news.

11. They used to at least offer free reading through their app.

1. Fix Tri-City Herald Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tri-City Herald: Restarting the app will resolve most errors.
2. Update the Tri-City Herald App. Here is how:
   1. On Android goto PlayStore » Search for "Tri-City Herald" » Open Tri-City Herald: WA state news » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tri-City Herald » click "UPDATE".
3. Clear Tri-City Herald: WA state news app cache: Clearing cached data will force your app to retrieve the latest data directly from Tri-City Herald servers.
   1. On Android, goto Settings » Apps » Select "Tri-City Herald: WA state news" » click Storage » click "Clear Cache".
4. Check Tri-City Herald app permissions. If any of these permissions required to use your device's features are disenabled, Tri-City Herald might not work.
5. Uninstall and reinstall Tri-City Herald. If nothing else has worked, completely uninstall Tri-City Herald then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tri-City Herald not working

2. Fix Tri-City Herald Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tri-City Herald be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tri-City Herald not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tri-City Herald may not be able to connect to the Internet when running in the background.