Contact Children's Tales Customer Service

Why should I report an Issue with Children's Tales for Children?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mente Estrategica to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Los cuentos en esta aplicación tienen beneficios para los niños, enseñando valores y dejandoles enseñanzas de la vida. también ayudan a que los niños tengan interés en la lectura desde temprana edad.

2. Cuentos infantiles para niños es una recopilación de cuentos en la que encontrarás cuentos especialmente para los pequeños, separados en categorías como son los: clásicos, cortos, con enseñanza y con imágenes ilustradas.

3. Algunas imágenes corresponden a su respectivo dueño y estas son tomadas de internet bajo dominio publico.

1. Fix Children's Tales Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Children's Tales: Restarting the app will resolve most errors.
2. Update the Children's Tales App. Here is how:
   1. On Android goto PlayStore » Search for "Children's Tales" » Open Children's Tales for Children » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Children's Tales » click "UPDATE".
3. Clear Children's Tales for Children app cache: Clearing cached data will force your app to retrieve the latest data directly from Children's Tales servers.
   1. On Android, goto Settings » Apps » Select "Children's Tales for Children" » click Storage » click "Clear Cache".
4. Check Children's Tales app permissions. If any of these permissions required to use your device's features are disenabled, Children's Tales might not work.
5. Uninstall and reinstall Children's Tales. If nothing else has worked, completely uninstall Children's Tales then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Children's Tales not working

2. Fix Children's Tales Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Children's Tales be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Children's Tales not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Children's Tales may not be able to connect to the Internet when running in the background.