AppContacter
Contact Cuentos Customer Service
Published by Mente Estrategica
Report an issue with Cuentos.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with Cuentos para Niñas?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Mente Estrategica to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Cuentos Customer Insights
Steps to Troubleshoot & Fix Cuentos Issues
1. Fix Cuentos Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Cuentos: Restarting the app will resolve most errors.
- Update the Cuentos App. Here is how:
- On Android goto PlayStore » Search for "Cuentos" » Open Cuentos para Niñas » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Cuentos » click "UPDATE".
- Clear Cuentos para Niñas app cache: Clearing cached data will force your app to retrieve the latest data directly from Cuentos servers.
- On Android, goto Settings » Apps » Select "Cuentos para Niñas" » click Storage » click "Clear Cache".
- Check Cuentos app permissions. If any of these permissions required to use your device's features are disenabled, Cuentos might not work.
- Uninstall and reinstall Cuentos. If nothing else has worked, completely uninstall Cuentos then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Cuentos not working
2. Fix Cuentos Server issues & Internet Connection
- Check network connection: An unstable Internet will make Cuentos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Cuentos not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Cuentos may not be able to connect to the Internet when running in the background.
