Published by SeaWarrior Applications

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About Navy COOL

1. Navy COOL tools provide information for making enlistment decisions, roadmaps to career advancement and retention, in-Service civilian/industry certification and licensing opportunities, and insights into prospective occupations during the eventual transition from the Navy back to the civilian workforce.

2. Navy COOL tools are relevant to all Navy applicants, current Sailors, transitioning Sailors, Veterans, counselors, recruiters, credentialing organizations, employers and others.

3. Once this is chosen, Navy COOL filters content to only display data relevant to the user’s selection. -- United Services Military Apprenticeship Program, or USMAP (Dept. -- Post 911 Government Issue (G. I.

4. The app is essentially a toolbox – or COOLbox – that provides Sailors and others with a set of credentialing and career tools to help them make informed professional development decisions throughout their Navy career and beyond.

5. Navy COOL helps Navy Service members find information on certifications, licenses, and Dept.

6. Spend a little time getting acquainted with Navy COOL by reviewing the "How To" links at the top of the app.

7. Navy COOL offers major elements of the U. S.

8. Navy mobile application, produced by the Navy PMW 240 Program.

9. Welcome to "your" COOL tools!

10. The app is geared toward both military and civilian users, and features public content only.

11. Navy’s Credentialing Opportunities On-Line (COOL) website in a convenient app.

Navy COOL Customer Insights

1. SAYS it has inquired a problem at this time come back later, But NEVER works.It is much easier to have this than continuously print out training packets for new sailors.App used to work very well, but is now having a software issue.

2. I've tried to Uninstall, but nothing is working.Really cool concept, it installed, took five minutes on the disclaimer but then never loaded.

3. I guess we gave to uninstall it.Useless. No update since 2018! Zero access - won't even load the initial page.

4. .>!Not working....worked fine about 2 weeks ago and was very useful, but it's not loading at all the last week.

5. After downloading this app we have been unable to get past the first screen.

6. Absolute garbage.Will not load past first screen.

7. I have tried for the last 2 days to open it.

8. This should be removed from the app store until repaired and updated.Its rare for it to have an app but only on ios products.

9. Willing to adjust if fixed.Worst experience with an app ever.

10. Regardless of mobile data or wifi connection.

11. App is broken.Can not get this to download always stops at the downloading.

Steps to Troubleshoot & Fix Navy COOL Issues

1. Fix Navy COOL Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Navy COOL: Restarting the app will resolve most errors.
  2. Update the Navy COOL App. Here is how:
    1. On Android goto PlayStore » Search for "Navy COOL" » Open Navy COOL » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Navy COOL » click "UPDATE".
  3. Clear Navy COOL app cache: Clearing cached data will force your app to retrieve the latest data directly from Navy COOL servers.
    1. On Android, goto Settings » Apps » Select "Navy COOL" » click Storage » click "Clear Cache".
  4. Check Navy COOL app permissions. If any of these permissions required to use your device's features are disenabled, Navy COOL might not work.
  5. Uninstall and reinstall Navy COOL. If nothing else has worked, completely uninstall Navy COOL then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Navy COOL not working


2. Fix Navy COOL Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Navy COOL be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Navy COOL not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Navy COOL may not be able to connect to the Internet when running in the background.

Reported Issues